Mobile Technician-Heavy Truck

Valley Truck Centers is a family owned auto and commercial truck dealership since 1964, serving Northeast Ohio with four franchises. We specialize in selling Ford, Freightliner, Western Star, and Isuzu trucks, along with offering comprehensive truck body shop services.

Job Summary: Diagnose, adjust, and repair electrical/brake/cooling systems, hydraulic systems, starters/alternators, air conditioning systems, fan clutches, engine electronics, power steering systems, engines (gas and diesel), transmissions (manual and automatic), clutches, and/or differentials.

1. Maintenance, such as changing oil or oil/fuel filters, inspecting vehicles for mechanical deficiencies, checking battery, auxiliary pumps and engines, tire pressures, headlights, and lubricating equipment.
2. Diagnose, adjust, and repair electrical/brake/cooling systems, hydraulic systems, starters/alternators, air conditioning systems, fan clutches, engine electronics, power steering systems, engines (gas and diesel), transmissions (manual and automatic), clutches, and/or differentials.
3. Establish and maintain good working relationships with customers and vendors.
4. Maintain safety culture and compliance.
5. Purchase and retrieve parts.
6. Maintain company issued service truck.
7. Utilize relevant information technology and applications for documenting work.

Job Purpose:
- The Mobile Technician is responsible for providing on-site vehicle maintenance and repair services. This role requires expertise in diagnosing and resolving mechanical issues, ensuring optimal performance and safety of vehicles. The technician will play a crucial role in delivering efficient and high-quality service to meet customer needs and enhance their experience.

Key Responsibilities:
- Perform routine maintenance and repairs on a variety of vehicles, including but not limited to trucks and commercial vehicles, at customer locations.
- Diagnose mechanical problems using diagnostic equipment and expertise, providing accurate assessments and solutions.
- Conduct inspections to identify potential issues and recommend preventive measures to avoid future breakdowns.
- Maintain detailed records of services performed, parts used, and customer interactions to ensure transparency and accountability.
- Communicate effectively with customers to explain technical issues and the necessary repairs, ensuring customer satisfaction and trust.
- Keep up-to-date with the latest automotive technologies and repair techniques to provide the best service possible.
- Ensure compliance with all safety regulations and company policies while performing duties.
- Manage inventory of tools and parts in the service vehicle, ensuring readiness for any service call.
- Collaborate with the service team and other departments to ensure seamless operations and customer service excellence.

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Supplemental voluntary insurances available.
• Life Insurance is fully funded by the employer
• Employee assistance program
• Employee discount
• Paid time off
• Birthday day off
• Recognition for longevity
• Parental leave
• Referral program
• Health Club/Recreation Center membership reimbursements
• Employee Team Member Programs and more!

Come join the Winning Team at Valley Truck Centers!!!