Mobility Consultancy - Sales Support with Spanish and English

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Are you looking for a job where you can grow and a company that valuates your experience and effort every day, then we are a match!

Conduent opened a brand-new Customer Engagement Center for smart Europe. This world-famous automotive brand is specialized in electric vehicles and EV Mobility.

Our new Customer Engagement Center supports customers from smart on queries they have on the car and or the service that smart provides.

We are looking for enthusiastic candidates who have a passion for providing great customer engagement on both the conversation and the excellent service, in all encounters that customers have with the smart Customer Engagement Center.

For this role it is essential that you speak both Spanish and English.

You have the option to work on our fantastic location in Lodz city center, comfortably from your own home or a combination of working on location and remote.

What is important in your job:

• Provide remarkable customer engagement experiences.
• In the conversations with customers and/or prospects you will promote smart and the services that smart provides.
• You will identify purchase options to support vehicle and related services sales.
• Support customers to purchase a vehicle or related services on the e-commerce platform.
• Having a year of sales experience is nice to have.
• And, of course we have set KPI’s so that we can show our excellent service as a team. We’ll discuss together which ones apply to you and what you need to achieve them.

Work- and training hours:

• Our Customer Engagement Center is open from Monday till Sunday from 9.00 AM to 9.00PM.
• You’ll work flexible shifts.
• The training will be approximately 3 weeks, from Monday till Friday from 9.00 AM till 5.15 PM.

What we offer you:

• A fulltime contract.
• We pay an attractive salary and provide a bonus scheme.
• On top of that we offer: life insurance, private medical healthcare, foreign language classes, a personal sports card, flexible benefit platform, referral program that will allow you to earn extra bonus.
• From your first day you’ll have access to development programs and world-class training opportunities for your personal requirement to develop yourself.

And did you know this about Conduent?

• This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent.
• Our employees choose to build their careers at Conduent:
  • More than 25% of our associates have been with us for 5 years or more.
  • Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.
• Surveys show that 75% of our associates agree with this; ‘I belong at Conduent’.

Join Conduent! We’ll welcome you into our team for smart. Apply now!

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.