Mobility Support Specialist

Job Description The Mobility Support Specialist is a customer-facing, entry-level technical support role focused on mobile device support and telecom services. Specialists will support users through device migrations, troubleshoot issues, document activity in the ticketing platform, and deliver a high-quality customer experience throughout the process. This team is supporting a large-scale migration of approximately 2,400 mobile devices from BlackBerry Enterprise Server (BES) to Microsoft Intun…