Monitoring Team Manager

LET’S CUT STRAIGHT TO IT

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

LET’S TELL YOU MORE

Are you an experienced leader with a background in drinking water sampling, analytical services or regulatory environments?

We're looking for a Monitoring Team Manager (Technical Manager) to lead our Monitoring team within Analytical Services. This is a critical role responsible for ensuring our sampling activities meet regulatory requirements, quality standards and safety expectations while delivering excellent service across the business.

As the designated Technical Manager, you'll provide expert technical leadership, oversee resource planning and budgets, drive continuous improvement and work closely with regulators and industry groups. You'll also lead and develop a team of Team Leaders, ensuring they have the skills, support and tools needed to succeed.

This is an excellent opportunity to shape best practice, influence key business decisions and play a vital role in protecting water quality for our customers and communities.

Your day to day tasks will include;

• Leading and developing a team of Team Leaders within the Monitoring function.
• Ensuring compliance with regulatory requirements, ISO 17025 standards and company quality processes.
• Managing resources, budgets and operational performance to meet business and sampling requirements.
• Providing specialist technical advice and support on sampling-related matters.
• Driving continuous improvement, problem solving and quality assurance activities.
• Building effective relationships with regulators, industry groups and internal stakeholders.
• Supporting recruitment, training and development across the team.
• Promoting a strong safety culture and ensuring compliance with health, safety and environmental standards.
• Monitoring performance data and identifying opportunities to improve efficiency and quality.

You can be based around out Severn Trent Patch. You’ll work within our 80 person monitoring team. With this being such a critical role, we’re looking for someone who can join us 37 hours a week.

HOW WE WORK

You’ll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why we value in-person moments to keep our culture alive and why for this role you’ll usually find us in the office during our working hours.

WHAT WE’RE LOOKING FOR

We’re looking for someone with;

• Significant experience within drinking water sampling, water quality, analytical services or a similar regulated environment.
• Degree-level qualification in a relevant scientific discipline, or equivalent experience.
• Experience working within an ISO 17025 and/or DWTS accredited environment.
• Proven leadership and people management experience.
• Strong stakeholder engagement and communication skills.
• Excellent planning, organisational and problem-solving abilities.
• Financial and commercial awareness with experience managing budgets and resources.
• Full UK driving licence.

Desirable experience includes chartered status, knowledge of capital investment processes, lean methodologies and involvement in relevant industry groups.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We’re looking for people who want to get involved, be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It’s not just a job; it’s a career. We offer benefits that reward great work and award‑winning training to help you reach your potential. You’ll also contribute to the environment and community. Some of our benefits include:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• 10% monthly discount with Busy Bees Nurseries and one-week free childcare
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two paid volunteering days per year

LET’S GO

We can’t wait to hear from you. Have an updated CV ready and spare five minutes to apply. We’ll let you know the outcome after the closing date, so keep an eye on your phone and emails.