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mhgi

Morning Belle Manager - Grand Rapids, MI

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The Manager, under the guidance of the General Manager, is tasked with overseeing both Front and Back of House operations to ensure a high-performing, guest-focused restaurant. This role involves managing daily activities, developing team members, and stepping into any position as required. Created as a growth opportunity, this position trains high-potential teammates for future General Manager roles. When the General Manager is not in the restaurant, the Manager is the senior leader on duty.

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Essential Duties:

  • Partner with the GM to maintain a healthy P&L through sales growth and cost control.

  • Direct daily operations in both Front and Back of House, including assigning tasks, managing opening/closing procedures, and overseeing deliveries.

  • Work in various roles throughout the restaurant to support team needs and ensure smooth service.

  • Write food and supply orders, conduct full inventory, create labor schedules, process invoices, and manage payroll edits.

  • Act as Host when needed, delivering a best-in-class guest experience.

  • Interview, hire, and onboard hourly team members.

  • Foster a culture rooted in Meritage Values, emphasizing personal and professional development.

  • Ensure exceptional guest experiences by resolving issues promptly, maintaining food quality, and upholding cleanliness standards.

  • Prepare the restaurant for opening and closing using established checklists and procedures.

  • Train team members in both operational and soft skills using standardized training programs.

  • Responsible for formal and informal performance management.

  • Develop leadership skills by working closely with the GM and mentoring future leaders.

  • Perform other duties as assigned.

Working Conditions:

Work is performed in a fast-paced restaurant environment, requiring frequent standing, walking, and multitasking in both hot kitchen and guest-facing areas. Flexibility in schedule, including nights, weekends, and holidays, is required.

Experience:

Required:

  • High School Diploma or GED.

  • 1–2 years of management experience in a casual dining restaurant.

  • ServSafe and Alcohol certified

Preferred:

  • Bachelor’s Degree

  • 3+ years of management experience in a casual dining setting. Experience managing both Front and Back of House operations.

  • FOH and BOH restaurant management experience

Knowledge and Abilities:

  • Strong understanding of restaurant operations, including scheduling, inventory, and cost control.

  • Ability to lead, motivate, and develop a diverse team.

  • Knowledge of food safety and sanitation standards.

  • Ability to resolve guest concerns with professionalism and empathy.

  • Comfortable working in all restaurant roles as needed.

Education:

Bachelor’s Degree in Hospitality, Business, or related field.

We are an Equal Opportunity Employer. Inclusion is at the heart of our business.

Skills

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