Mortgage Closing Supervisor

Position Summary:

Duties and Responsibilities:

• Day-to-day supervision of the activities with the loan closing and funding areas.
• Preparation of accurate loan closing packages for in-house and secondary market loans within required regulatory timelines.
• Responsible for accurate loan fundings onto Marine Credit Union’s core system and balancing of various GL’s.
• Maintaining efficient member service and relationships.
• Plan and organize workload assignments of staff.
• Conduct 1 on 1’s and team meetings in conjunction with the Mortgage Processing Manager.
• Provide training and coaching to closing and funding team members.
• Complete audit responses applicable to closing documents and funding findings.
• Prepare and provide reporting as needed to Mortgage Processing Manager.
• Provide Quality Control prior to closing and post-closing.
• Ensure Final Title Policies are timely and accurate.

Knowledge, Skills, and Abilities:

• Knowledge of credit union operations focused on mortgage lending.
• Ability to provide critical feedback to all team members.
• Ability to influence, educate, and connect team and members to technology.
• Knowledge of laws and regulations related to Credit Union operations policies and procedures.
• Previous experience in customer service.
• Knowledge in Symitar, Salesforce, Encompass, and Synergy.
• Knowledge of Fannie Mae and Freddie Mac requirements.
• Leadership abilities including employee coaching and development for quality, performance, and results.
• Strong organizational skills with the ability to manage workflow, staffing needs, projects, and departmental priorities.
• Strong verbal and written communication skills.

Education and Experience:

• College Degree in Business, Finance, Math, Accounting, or related field desired.
• 5+ years of lending experience desired.
• 3+ years of supervisor/management experience desired.

• Long periods of sitting will occur regularly.
• Occasional lifting and/or moving 15 lbs or less.
• Use of a computer and telephone required.
• Occasional bending, stooping, or crouching may be required.