Mortgage Loan Officer

Main Job Tasks and Responsibilities:

• Attracts new mortgage loan applications by developing relationships specifically in the real estate community and making sales calls to prospective customers.
• Provides applicants with information regarding the loan application process.
• Obtains complete loan applications including all supporting documentation needed to process the loan.
• Reviews information by examining application and documentation, reviewing credit worthiness, and calculating repayment risk from information and documentation received from the borrowers.
• Pre-qualifies potential loan applicants by analyzing credit and financial background.
• Follows up on processing the loan by obtaining additional applicant information if necessary.
• Maintains communication with the borrower from time of application through closing.
• Establishes the rate with the borrower and verbally and in writing prior to settlement.
• Understands and supports the corporation's policies and procedures to provide proper and effective treatment to all of the corporation's customers.
• Resolves any customer questions and disputes in an expeditious and tactful manner.
• Reviews and reports complaints from customers and recommends corrective action to management.
• Performs other related duties as assigned.
• Protects the bank and the customer by keeping mortgage loan information confidential.

Education and Experience:

• High School Diploma or equivalent
• Prior sales experience is preferred

Key Competencies:

• Budgeting
• Oral Communication Skills
• Written Communication Skills
• Customer Relations
• Customer Service
• Math
• Negotiations

Job Type: Full-time

All your information will be kept confidential according to EEO guidelines.