Mortgage Servicing Default Analyst

***No agencies or 3rd party Recruiters please. Thank you! ***

Who we are:

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

Cornerstone Servicing is seeking an experienced Default Analyst to join our team in Englewood, CO! This individual will be responsible for ensuring adherence to established work rules, goals & objectives to improve Tier rankings and streamlining end of month reporting. Default Analyst will also work closely with all default departments to ensure proper coding of the loans from a call perspective to events being updated timely and accurately. The candidate will be expected to establish/maintain a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction.

• Location: Houston, TX
• Compensation: $50-60k

Key Responsibilities:

• Ensure collection and loss mitigation milestones/timelines are reported correctly in accordance with statutory compliance, regulatory compliance, and company guidelines.
• Provide guidance to the team by establishing and/or enhancing default reporting procedures in compliance with all state, federal, Investor, Insurer, Agency, and Company guidelines.
• Achieve department goals by validating all default reporting by month end prior to end of month transmissions.
• Collaborate with key stakeholders across the organization to drive quality improvement in Default Reporting.
• Assist and/or oversee default related projects, such as internal audits responses and default related loan reviews.
• Provide recommendations to management on default reporting process improvement opportunities within the department and outside, where applicable, to minimize risk exposure.
• Follow departmental and business policies with strict adherence.
• Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners.

What you’ll need to be successful:

• High School Diploma, GED or equivalent experience
• Minimum 5+ Years Mortgage Servicing Experience Preferred
• Significant knowledge and understanding of default reporting process from beginning to end.
• BKFS and BKFS Desktop Solution Experience Preferred
• Knowledge of basic computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook.
• Experience in First Line of Defense control implementation
• Leadership and proficient knowledge of federal regulations, state laws, ad GSE/government requirements
• Solid analytical skills with the ability to exercise prudent judgment to prioritize a complex workload with time sensitive deadlines
• Exceptional organization and time management a must
• Results oriented and ability to adapt and be comfortable with change based on the business needs
• Exceptional interpersonal skills in addition to verbal/written communication
• Ability to work through stressful situations professionally
• Must display Personal Accountability
• Attention to detail

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, Medical, Dental, Vision, , Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance based bonus based on position and department.

What to do next:

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.