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MEARS DESTINATION SERVICES INC

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Motor Coach Driver Manager

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GENERAL DESCRIPTION: Under general supervision of the Assistant Director of Driver Relations, performs various tasks related to assisting motor coach drivers in the performance of their duties.

TYPICAL DUTIES/RESPONSIBILITIES:

  • Maintain open door policy for all drivers.
  • Manages and resolves all driver questions and concerns.
  • Acts as a liaison between drivers and management.
  • Reviews driver files and recommends to Assistant Director of Driver Relations whether action is required.
  • Responsible for driver attendance, payroll information, gratuity records, uniform orders.
  • Resolve operational and customer complaints.
  • Actively work with other Driver Managers.
  • Collaborate with other departments including Scheduling, Cashiers, and Dispatchers to resolve issues.
  • May be required to perform other related duties as requested.
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