Motor Coach Driver Manager

GENERAL DESCRIPTION: Under general supervision of the Assistant Director of Driver Relations, performs various tasks related to assisting motor coach drivers in the performance of their duties.

TYPICAL DUTIES/RESPONSIBILITIES:

• Maintain open door policy for all drivers.
• Manages and resolves all driver questions and concerns.
• Acts as a liaison between drivers and management.
• Reviews driver files and recommends to Assistant Director of Driver Relations whether action is required.
• Responsible for driver attendance, payroll information, gratuity records, uniform orders.
• Resolve operational and customer complaints.
• Actively work with other Driver Managers.
• Collaborate with other departments including Scheduling, Cashiers, and Dispatchers to resolve issues.
• May be required to perform other related duties as requested.