Mountain Room Crew Member

Position Summary

The Mountain Room Crew Member serves as a server, runner, and busser throughout their shift. The Mountain Room Crew is vital to ensuring an exceptional dining experience for our guests by maintaining cleanliness, delivering food, and providing excellent customer service.

Key Responsibilities

• Greet guests promptly and with a friendly attitude

• Take food and beverage orders, provide menu recommendations, and ensure order accuracy

• Serve food and beverages efficiently and in a timely manner

• Communicate any special requests or dietary restrictions to kitchen and servers

• Assist kitchen during busy periods with basic prep and organization

• Monitor and attend to guest needs during their dining experience

• Handle payments and close out checks accurately

• Maintain a clean and organized dining area and workspace

• Clear and reset tables quickly between guests

• Ensure tables, chairs, and floors are clean and presentable

• Ensure walkways are clear from tripping hazards, politely informing guests of designated bag areas

• Remove trash and food waste from dining area

• Restock stations with necessary supplies including utensils, napkins, and glassware

• Complete required training as assigned by mountain leadership

• Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period

• Other duties as assigned by mountain leadership