Mr. Rooter Plumbing Field Manager
Posted Updated
Location: Columbus, OH
Job Type: Full-time
Pay: $100,000 – $110,000 per year (DOE)
Job Summary
Mr. Rooter Plumbing is seeking a results-driven Field Manager in Columbus, OH. You will lead, coach, and evaluate our field technicians, supervise job site operations, and drive operational excellence in partnership with Trades Holding Company and Neighborly.
Key Responsibilities
- Team Leadership: Hire, train, coach, and conduct 1-on-1 performance reviews with field technicians.
- Field Operations: Oversee job scheduling, technician assignments, and equipment/supply delivery.
- Quality & Performance: Visit job sites to evaluate work, enforce standards, and analyze performance reports.
- Customer Focus: Ensure high customer satisfaction aligning with Trades and Neighborly best practices.
- Fleet & Logistics: Coordinate vehicle maintenance/repairs and enforce scheduled van inventory appointments.
- Collaboration: Partner with Business Unit Managers and Dispatch to streamline field workflows.
Qualifications
- 5+ years as a skilled trade laborer (Plumbing, Electrical, or Water Restoration).
- 5+ years in a lead or supervisory/managerial role.
- Strong proficiency in ServiceTitan software.
- Excellent leadership, organization, and customer service skills.
- Valid Driver’s License with a clean driving record.
Benefits & Compensation
- Base Pay: $100,000 – $110,000/year (DOE)
- Health & Wellness: Medical, Dental, and Vision insurance options + Life Insurance starts day one!
- Retirement: 401(k) with up to 4% company match
- Perks: Paid Time Off (PTO), Paid Holidays, company truck, and uniforms
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