MS Business Partner Engineering - Lead Infrastructure Engineer

As a Lead Infrastructure Engineer at JPMorganChase within Infrastructure Platforms, you will serve as a senior technical authority responsible for designing, engineering, and supporting enterprise-grade network infrastructure across on-premises and cloud environments. Your work will directly influence how the firm connects, scales, and secures its global technology footprint — bridging traditional data center capabilities with modern cloud networking solutions across platforms such as AWS, Azure, and Google Cloud.

Job responsibilities

• Design and engineer complex network infrastructure solutions that align with compliance, security, and enterprise architecture standards across hybrid and multi-cloud environments
• Perform highly technical network software and hardware configurations to support large-scale, mission-critical infrastructure deployments
• Provide 4th-level escalation support for Severity 1 networking incidents, driving rapid resolution and minimizing business impact
• Architect and implement cloud networking solutions including Transit Gateways, Direct Connects, ExpressRoutes, and Virtual WAN as extensions of the firm's data center strategy
• Engineer and support virtual fabric overlay services such as Equinix Fabric and Megaport Virtual Cross Connects to enable seamless connectivity across environments
• Lead network planning and provisioning activities, applying continuous improvement principles to enhance operational efficiency and reliability
• Collaborate with cross-functional technology and business teams to translate line-of-business technology drivers into scalable infrastructure architecture decisions
• Develop and maintain automation and scripting capabilities to streamline network operations and reduce manual intervention
• Represent JPMorganChase in engagements with external technology partners, vendors, and service providers with professionalism and technical credibility

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
• Proficient knowledge across operational support, network design (including compliance and security considerations), and network engineering disciplines including planning and provisioning
• Demonstrated experience with cloud networking technologies including Transit Gateways, Direct Connects, ExpressRoutes, and Virtual WAN across major cloud providers (AWS, Azure, Google Cloud)
• Experience with virtual routers and virtual fabric overlay services such as Equinix Fabric or Megaport Virtual Cross Connects
• Knowledge of more than one specific infrastructure technology domain with the ability to apply cross-domain expertise to solve complex problems
• Intermediate understanding of line-of-business technology drivers and their impact on infrastructure and architecture design decisions
• Ability to work evening and weekend hours as required to support critical infrastructure operations and maintenance windows
• Strong interpersonal and communication skills with the ability to represent the firm effectively in external partner and vendor engagements

Preferred qualifications, capabilities, and skills

• AWS Advanced Networking Specialty certification or equivalent cloud networking credential
• Cisco Certified Network Professional (CCNP) certification or equivalent enterprise networking credential
• Experience working with APIs, including command-line testing and the ability to script and automate network workflows
• Basic programming knowledge, particularly in Python, to support infrastructure automation and tooling initiatives
• Demonstrated ability to think creatively and deliver innovative solutions through continuous improvement methodologies