MS Dynamics 365 Engineer - Power Platform
Description
Key Responsibilities :
- Analyze business processes and gather functional requirements from stakeholders.
- Design, configure, and implement Microsoft Dynamics 365 Project Operations and Sales solutions.
- Customize entities, forms, views, business rules, workflows, and security roles.
- Configure project planning, resource management, project accounting, budgeting, forecasting, and time & expense management.
- Implement and optimize Dynamics 365 Sales processes, including lead management, opportunity management, quotations, and customer relationship management.
- Collaborate with technical teams to support integrations with Microsoft Power Platform, Azure services, Finance & Operations, and third-party applications.
- Develop functional design documents, solution documentation, and user guides.
- Conduct system testing, user acceptance testing (UAT), and support deployment activities.
- Deliver end-user training and provide post-go-live support.
- Troubleshoot functional issues and recommend process improvements.
- Ensure solution quality, compliance with Microsoft best practices, and adherence to project timelines.
Required Qualifications :
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- 48 years of experience implementing Microsoft Dynamics 365 solutions.
- Hands-on experience with Dynamics 365 Project Operations and Dynamics 365 Sales.
- Strong understanding of project lifecycle management, sales processes, CRM best practices, and business process automation.
- Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) is preferred.
- Knowledge of integrations using Dataverse, Azure Integration Services, APIs, or related technologies.
- Familiarity with Agile and Waterfall project methodologies.
- Excellent analytical, communication, and stakeholder management skills.
Preferred Skills :
- Microsoft Dynamics 365 Functional Consultant certifications.
- Experience with Microsoft Dynamics 365 Finance & Operations integration.
- Understanding of Project Management, Professional Services Automation (PSA), and ERP processes.
- Knowledge of reporting and dashboard development using Power BI.
- Strong problem-solving ability and customer-focused approach.
Key Competencies :
- Functional Consulting
- Business Process Analysis
- Requirements Gathering
- Solution Design
- Client Relationship Management
- Configuration & Testing
- User Training
- Documentation
- Team Collaboration
- Continuous Improvement