MSP Security Technician - Level 2
Summary
Field-based Level 2 technician at a growing MSP in the Penrith/Sydney area, splitting time between security installations (CCTV, access control, data/security cabling) and general IT works for clients across multiple industries. Core tech includes Microsoft 365, Hikvision/Dahua/Axis security gear, Wi-Fi (Ekahau), and Fortinet/Cisco networking, with paid after-hours on-call rotations.
We are a growing MSP with a unique offering. We're seeking an experienced and motivated person with experience working in Managed Services.
The role is based in Penrith, someone local to the area is preferable for the ease of office location. However at home is possible at times.
Australian work authorization is required as visa sponsorship is not available.
We are looking for a field technician who has experience in data cabling, security cabling for a hybrid role of security installations and IT works (in field)
Someone who takes pride in the work that they do is very important. We focus heavily on customer satisfaction.
We believe having someone who has a great personality fit with the staff presently at the company is as important as the skills you bring with you. An attitude to learn and strong communication skills are a must.
There will be on-call after hours rosters which will require the phone to be answered, escalated to senior staff thereafter. There is additional allowances for the roster.
Drivers license & ability to drive a manual vehicle is good, but not mandatory. A work ute will be provided to the successful applicant.
ETS IT works with some very well known businesses in different verticals, your day to day will be very different. Some of our serviced verticals are:
Telecommunications
Health (Best Practice, Medical Director)
Retail
Pharmaceuticals
Real Estate
Construction
Legal
Health And Fitness
Experience with the following is preferred, however not mandatory:
Microsoft 365* (mandatory)
Hikvision, D@hua, Axis, Protect, Tecom, Innerrange, Hanwa
Wi-Fi Understanding
Security Products (CCTV and access control product knowledge)
Security License & Working with children checks
White card
Training will be provided to the above candidate, knowledge and willing to learn more is essential.
What you will receive
Wi-Fi Training (Ekahau)
Network Training ( Fortinet + Cisco)
Work Laptop
Work Mobile
Microsoft Training (365 services & Hyper-V)
Flexible work options, work from home will be available.
Training with CCTV & Access control