Multilingual Customer Advisor – DE/EN/(NL or FR) in Liège
Are you passionate about delivering outstanding customer service and fluent in multiple languages? As a Customer Advisor in our Liège-based team, you’ll be the first point of contact for customers, ensuring their needs are met with professionalism and efficiency. You’ll interact with international clients through various channels – calls, emails, and chat – providing accurate, friendly, and timely support.
You will support Satellic customers through different communication channels and provide professional, efficient assistance regarding their requests and issues: handling calls, emails, and chats related to the road toll for freight vehicles in Belgium and, in the future, other projects such as Monizze, Arrive, Fain and verification of on-board documents via the CRM system.
Ready to take the next step in your career? If you have strong language skills, a commitment to delivering excellent service, and thrive in a fast-paced, multicultural environment, we want to hear from you. Apply today and become a valued member of our international customer service team in Liège!
- Excellent command of English, both spoken and written
- Successful completion of an English language assessment
- Strong communication and customer service skills
- Good computer literacy and ability to learn new systems
- Ability to work in a fast-paced, multicultural environment
- Fluency in one or more of the following language combinations: Dutch + English, German + English, German + English + French, or German + English + Dutch
- Trilingual candidates are highly valued
- Additional language skills may qualify for a language bonus
- Upper secondary education completed
- 2 to 5 years of relevant experience in customer service or a related field
- Availability for rotating shifts between 07:00 and 22:00 (potential for homeworking)
- Full-time availability