Multilingual Customer Support Specialist

Multilingual Customer Support Specialist — Lisbon, Portugal

Cross Border Talents is looking for multilingual professionals interested in customer support opportunities in Lisbon.

We recruit for international projects requiring different language combinations. Depending on the specific vacancy, opportunities may be available for speakers of Dutch, German, Danish, Swedish, French, Italian, Portuguese, and other languages.

Typical responsibilities

• Assist customers by phone, email, or chat, depending on the project.
• Answer questions and provide clear, practical solutions.
• Record customer interactions accurately.
• Follow established procedures and quality standards.
• Help deliver a positive customer experience.

What we value

• Fluency in the language required for the specific project.
• Good English communication skills where required.
• Strong interpersonal and problem-solving skills.
• A professional, reliable, and customer-focused attitude.
• Confidence using computers and digital tools.

Language requirements, schedules, and responsibilities vary by project.

Eligibility requirements

• You must already have the legal right to work in Portugal.
• You must currently reside in Lisbon, Portugal.

Send your CV in English to alima.zharmukhamed@cbtalents.org and mention your language combination in your application.