Museum Ambassador & Assistant

Company Overview

Peranakan Mansion is a private cultural living museum in Singapore’s Joo Chiat district. It celebrates Peranakan culture through exhibits, guided tours, workshops, and events, offering visitors engaging, hands-on experiences connecting them with history and traditions.

Job Summary

Join Peranakan Mansion as a Museum Ambassador and Assistant to deliver engaging 5-star quality tours and visitor services, and manage daily museum operations, creating memorable cultural experiences for diverse guests.

Responsibilities

• Greet and engage visitors warmly to ensure a welcoming and enriching museum experience
• Lead guided tours sharing Peranakan history, traditions, and stories after completing training
• Set up, support, and conduct workshops, events, and activities, including performing light cleaning after sessions
• Manage visitor services such as dress-up and photography to enhance guest participation and enjoyment
• Perform ticketing, cashier duties, merchandise sales, and basic housekeeping to support smooth daily operations
• Multitask efficiently across guest services and operational tasks to maintain seamless museum flow
• Collaborate proactively with team members to foster a positive and efficient work environment
• Adapt to flexible work schedules including weekends, public holidays, peak periods, and occasional extended hours

Preferred competencies and qualifications

• Demonstrate interest in heritage, history, and local culture
• Communicate confidently with diverse visitor groups to ensure clear understanding and enjoyment
• Familiarity with Peranakan or Chinese culture is a plus but not required