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BROKEN SOUND CLUB

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Nail Technician

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Licensed Nail Technician

Commission based position

Job Summary:

This position is responsible for the delivery of various Manicure and Pedicure treatments to members in a clean, professional environment adhering to all State Board requirements while creating a relaxing atmosphere. Modality requirements include experience with or a willingness to train on Natural Nail Manicures, Shellac and/or Gel polish systems, Dazzle Dry, Dipping Polish, Builder Gel, Acrylics, Express and Spa Pedicures.

Essential Responsibilities:

  • Adhere to all requirements set forth in the Broken Sound Club Policies and Procedures and the service expectations as set forth by Management.
  • Acknowledge the confidential nature of the professional relationship with a member and respect each member’s right to privacy.
  • Responsible for the comfort of all members while performing treatments and direct all efforts toward member satisfaction.
  • Follow Broken Sound Club’s treatment protocols.
  • Constantly monitor the quality of all Broken Sound Club services and treatments.
  • Communicate with the Reception Desk staff on a regular basis to ensure smooth scheduling and billing.
  • Maintain awareness of daily schedule and trouble-shoot any last-minute changes or updates as well as monitor weekly and monthly schedule to assure accuracy.
  • Perform all Nail Services and participate in continued education classes/training to learn other techniques/modalities offered and introduced to future menus.
  • Attend all mandatory training sessions and meetings.
  • Greet members at the exact time of scheduled appointment to assure punctual start time of reserved treatments.
  • Communicate effectively with Members to understand their needs and provide appropriate recommendations for ongoing care.
  • Conduct a complete member consultation to ensure that the members’ expectations will be met.
  • Keep the work area clean and stocked at all times.
  • After the service is complete, offer the members a glass or bottle of water and inquire if they are having another service and, if so, escort them to the appropriate area.
  • Offer appropriate at home care regimen via retail items.
  • Provide treatments plans for members and encourage standing appointments to achieve care goals.
  • Record treatment notes as needed.
  • Maintain valid Nail Technician or Cosmetologist license and provide a copy to Management for file. Stay informed of state and local regulations.
  • Adhere to time off/shift coverage request policy.
  • Demonstrate professional excellence through regular self-assessment of strengths, limitations and effectiveness by continued education and training.
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