Nail Technician PT Hourly + Commission + Tips

Position Summary

The Nail Technician provides our guests with high-quality nail care services, including manicures, pedicures, polish changes, and other treatments. They will consult with clients to understand their needs, ensuring personalized and effective care. Maintaining a clean and serene environment, you will uphold the highest standards of hygiene and customer service. Nail Technicians promote and sell service treatments, enhancements/upgrades and retail products to ensure the most memorable experience for our guests.

Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provide opportunities for qualified team members, and contribute towards the ongoing success at Pueblo of Sandia today and in the future.

Essential Duties and Responsibilities

1. Provides high quality nail services to include manicures, polish changes, and other product application.
2. Prior to beginning services, provides professional consultation to fully understand guests needs/desired results.
3. Cleans and sanitizes equipment and work area to ensure guest comfort and safety throughout the service.
4. Promotes other spa services and retail products to maximize the guest’s experience.
5. Adheres to all confidentiality and proprietary standards as outlined in company and departmental guidelines.
6. Ensures personal appearance and uniform reflect the professional standards outlined in company and departmental policies and procedures.
7. Attends all required training activities (both live and computer-based) and incorporates information learned into daily work activities.
8. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.

Additional Responsibilities

1. Demonstrates strong interpersonal skills in building a cohesive working relationship with co-workers and internal/external contact.
2. Performs other job-related duties as assigned.

Key Performance Indicators

This position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills, and Abilities

1. Excellent Customer Service Skills.
2. Excellent verbal communication skills.
3. Knowledge of standard concepts, practices and procedures of nail care.
4. Ability to demonstrate proper handling of equipment and instruments used in the role.
5. Excellent selling skills/techniques.
6. Must have basic math skills.