Narrative Production Manager

Department: Narrative
Reports to: Head of Narrative
Location: Remote – UK only

Please note: This is a remote role, but we are only accepting applications from within the UK.

Job Overview


Fusebox Games is looking for a Narrative Production Manager to join us in supporting the delivery of our interactive stories across iconic reality TV IP and exciting new worlds.

This role sits at the heart of the Narrative team, ensuring seasons, writers’ rooms, reviews, playtesting, onboarding and cross-team collaboration run smoothly and efficiently. Alongside its core production responsibilities, the role will have direct people-management responsibility for a designated group of Narrative team members, providing guidance, feedback and support to help them thrive and deliver high-quality work.

You’ll play a key role in helping creative teams deliver engaging interactive storytelling at scale. You’ll support workflows, coordinate production, manage resources, improve processes and help remove blockers so our writers and leads can focus on creating drama, romance, tension and those all-important cliff-hangers that keep players coming back for more.

Working closely with the Head of Narrative and Narrative Leads, you’ll help maintain a collaborative, organised and supportive environment across the department, balancing production delivery with the development and wellbeing of the team.


Key Responsibilities & Accountabilities


Narrative Production & Planning

• Schedule drafting, outlining, review and playtesting activities across narrative seasons and releases.
• Scope and schedule the concepting, drafting, testing and review of future seasons and narrative content.
• Organise writers’ rooms and allocate narrative resources alongside the Head of Narrative and relevant Narrative Leads, ensuring sufficient support and coverage across the internal team.
• Liaise with the Finance team regarding writers’ room budgeting and planning.
• Manage and maintain narrative production tracking tools, including Favro schedules and feedback grids, ensuring all information remains accurate and up to date.
• Coordinate with Producers, Development and QA teams regarding build availability and playtesting timelines.
• Liaise with other departments to track capacity, dependencies and narrative requirements, including briefing timelines, implementation reviews and delivery deadlines.
• Support the development and maintenance of narrative roadmaps and long-term planning.
• Monitor project risk and proactively identify bottlenecks, dependencies and potential delivery blockers.
• Work with the Head of Narrative and Narrative Leads to ensure production plans align with creative priorities and team capacity.

People Management & Team Development

• Directly line-manage a designated group of Narrative team members, providing clear direction, guidance and support in their day-to-day roles.
• Hold regular 1:1 meetings with direct reports to discuss workload, wellbeing, performance, development and any challenges they may be experiencing.
• Support effective workload planning and prioritisation, ensuring responsibilities are clear and work is distributed appropriately in collaboration with the Head of Narrative and Narrative Leads.
• Set clear expectations, objectives and goals for direct reports, supporting them to deliver high-quality work and meet agreed deadlines.
• Provide regular, constructive feedback and recognise individual and team contributions.
• Support performance management processes, including performance reviews, goal setting, development planning and addressing performance concerns in a timely and constructive manner.
• Identify individual development needs and support career growth through coaching, mentoring and appropriate learning opportunities.
• Foster a positive, inclusive and collaborative team environment where individuals feel supported, valued and able to do their best work.
• Support team members through changes in priorities, processes and production requirements, communicating clearly and helping to manage expectations.
• Work closely with the Head of Narrative and Narrative Leads to ensure consistent people-management practices and alignment across the department.
• Escalate complex performance, wellbeing or employee relations concerns to the Head of Narrative and People team, as appropriate.

Onboarding & Collaboration

• Create onboarding folders, documentation and supporting materials for new starters within the Narrative team.
• Organise onboarding meetings and coordinate workshop documentation with support from the wider Narrative team.
• Ensure new team members have the information, resources and relationships needed to settle into the team and become effective in their roles.
• Coordinate cross-functional workflows and dependencies with Production, Development, QA and other relevant departments.
• Support operational consistency and communication across multiple narrative projects and stakeholders.

Process Improvement & Quality

• Follow up on narrative asset integration and report back to Leads regarding implementation quality and volume readiness ahead of playtesting.
• Review and improve Narrative department processes, identifying opportunities to streamline workflows and improve efficiency.
• Facilitate regular retrospectives with the Narrative team to gather feedback, identify challenges and support practical solutions.
• Create and maintain workflows, documentation, templates and best practices to support scalable narrative production.
• Implement and maintain organisational systems within the Narrative Google Drive to ensure documentation is easy to locate, access and share.
• Support continuous improvement across the Narrative team, helping to identify and address operational challenges.
• Encourage feedback and collaboration across the team, ensuring processes support both creative quality and effective delivery.

Skills & Experience

• Experience working in production coordination, narrative operations, project coordination or similar operational roles within games, entertainment, TV, publishing or creative industries.
• Demonstrable experience of line-managing and developing people, ideally within a creative, narrative or production environment.
• Experience conducting 1:1s, providing feedback, supporting performance reviews and helping individuals develop.
• Strong organisational and scheduling skills, with high attention to detail.
• Experience managing multiple deadlines and stakeholders simultaneously.
• Ability to work effectively within fast-paced live-service production environments.
• Strong communication and collaboration skills across multiple disciplines.
• Experience using production tracking tools such as Favro, Jira, Monday.com or similar.
• Comfortable coordinating cross-functional workflows and dependencies.
• A proactive and solution-focused mindset.
• Ability to adapt quickly to changing priorities and production requirements.
• Strong documentation and administrative skills.
• A supportive, fair and collaborative approach to people management and team development.
• Ability to balance the needs of individuals, the wider team and production delivery.
• Passion for storytelling, games and narrative-driven experiences is desirable.