National Account Manager

Overview and Core Competencies

• Lead all aspects of national account portfolio management, ensuring seamless

production and client satisfaction.

• Strategically secure and maintain long-term partnerships with new and existing clients to drive retention.
• Take a consultative approach to designing and producing creative event environments within budget.
• Implement best practices to enhance production efficiency while delivering a seamless client experience.
• Cultivate strong industry relationships through networking and collaboration with key partners.
• Leverage advanced platforms and technology to streamline client interactions and interdepartmental operations.
• Excel in communication, customer service, and multitasking to ensure successful event production.

Functions and Responsibilities

• Serve as the primary client liaison, ensuring proactive communication throughout the event planning process.
• Develop and oversee production timelines, ensuring all milestones and deliverables are met.
• Manage floor plan and event space development, including fire marshal submission protocols.
• Coordinate with venues and key stakeholders to ensure smooth collaboration and event production.
• Conduct strategic analysis of client needs, aligning with contractual obligations and project timelines.
• Oversee the creation, review, and deployment of event exhibitor portals.
• Supervise event design elements, including structures, graphics, and signage.
• Manage the creation and distribution of all internal and external production documents.
• Oversee budget planning, analyze event history, forecast expenditures, and develop strategies to meet financial goals.
• Schedule and lead internal production meetings to align teams on project objectives.
• Handle client invoicing and accounts receivable management.
• Travel as necessary for client meetings, site surveys, and on-site event production.
• Support sales initiatives through presentations and business development activities.
• Contribute to internal projects, departmental functions, and training programs to enhance team performance.