National Account Manager

Customer Development Manager - UK & Ireland Accounts

Location: Woking, Surrey

Reporting to: Customer Development Director

Why Join Our Team?

Join Colgate Palmolive, a global leader investing in your career, our world-renowned brands, and cutting-edge technology. We’re committed to a culture built on Caring, Inclusion, and Courage, providing a place where your decisions make a tangible impact on our business and market position.

Career Growth & Innovation:

• World-Class Brands: Partner with iconic brands and contribute to global strategies.

• Impact & Autonomy: Operate in a fast-paced environment with personal accountability to directly influence our day-to-day performance and long-term strategy.

• Future-Ready Workplace: We are investing heavily in new tools and technology, including AI, to empower our teams, streamline processes, and make your role more strategic and fulfilling. You will be at the forefront of commercial innovation.

Job Purpose

As a pivotal member of the Customer Development Team, you will be instrumental in driving budgeted sales and profit growth, shaping a sustainable, mutually prosperous business model, and spearheading innovation within our most critical accounts.

What You Will Deliver

• Financial & Growth Stewardship: Consistently exceed net sales, margin, and profit targets. You will develop, implement, and actively manage a dynamic Joint Business Plan, taking full ownership of customer forecast volumes, sales, and investment, including meticulous management of the 5P planning process and financial accruals.

• Strategic & Commercial Acumen: Leverage sharp commercial instincts to interrogate business performance, swiftly identify critical issues and untapped opportunities, and lead effective resolution and optimization initiatives. You will develop and rigorously implement a forward-thinking 3-year retailer strategy.

• Retailer & Shopper Expertise: Cultivate robust external networks to gain unparalleled insights into the retailer landscape. Develop a profound understanding of the client's strategic imperatives and shopper insights, expertly aligning our brands to maximize impact and category growth.

• Cross-Functional Collaboration: Partner closely with Shopper Development, Category Management, Commercial Strategy, and Brand teams to construct high-performing, people-centric plans, drive Omni Demand Generation, and implement groundbreaking business solutions. You will build strong internal networks to ensure seamless cross-functional support and actively shape the overall team strategy.

Who We Are Looking For

You are a commercially astute leader with a proven track record of building robust, influential business relationships and delivering highly creative, profitable solutions.

• Profile: Bright, ambitious, and results-oriented with exceptional strategic thinking and negotiation prowess.

• Skills: Adept at identifying growth levers and translating complex data into actionable commercial strategies. You thrive in a fast-paced, autonomous environment.

• Influence & Stakeholder Management: "A proven ability to build trust and influence decision-making at senior levels, both internally and with external customer leadership."

• Commercial Expertise: "Demonstrable expertise in P&L management, Joint Business Planning (JBP), and a track record of implementing the 5P/7P framework to deliver year-on-year market share growth."

Ready to make an impact? Apply today to join our courageous team!