National Account Manager (Grocery Channel, US)

• Reporting to the VP of Sales, this role is responsible for driving profitable growth across assigned national and regional grocery accounts through strategic planning, strong customer partnerships, and cross-functional collaboration
• Achieve or exceed all sales and profitability KPIs across assigned customers and channel portfolio
• Identify and develop new customer opportunities using a strategic and entrepreneurial approach
• Drive growth within existing accounts by building strong partnerships and executing both short- and long-term business strategies
• Lead new product introductions and category expansion initiatives that support revenue growth and brand development
• Develop, implement, and regularly review comprehensive account plans, including promotional strategies and financial performance
• Monitor and analyze competitive activity, market dynamics, and evolving customer and consumer trends
• Collaborate closely with internal cross-functional teams to deliver best-in-class customer service while meeting corporate financial and strategic objectives
• Manage all required administrative responsibilities, including business plans, reports, presentations, pricing controls, and performance evaluations
• Contribute to the broader success of the organization by working collaboratively and adapting to changing priorities

Benefits

• Hybrid working
• Company bonus scheme
• Holiday trading and allowance increases for length of service
• Mental wellbeing support
• Generous employee discounts
• Season ticket loan and cycle to work scheme
• Enhance pension contribution
• A range of discounts via Perkbox
• Recognition scheme

• Bachelor’s degree in business or a related discipline preferred
• Ability to travel within the US and attend trade shows as needed
• Demonstrate excellent analytical, planning, problem solving, presentation and organizational skills
• Self-motivated, results-oriented, and able to work effectively both independently and as part of a team
• Ability to work cross-functionally with internal teams, including Sales Operations, S&OP, Marketing, and Customer Service
• Experience developing and executing customer account plans and trade marketing strategies while effectively managing budgets
• Minimum of 5 years of experience managing accounts within the grocery channel – Strong preference in experience with Whole Foods, Kroger, Albertsons, or Publix
• Excellent communication, negotiation, and relationship-building skills, with the ability to influence at all levels
• Strong working knowledge of broker and distributor management within the channel
• Proven experience managing and growing sales within a consumer products organization at a National or Key Account Manager level
• Proven track record of achieving business development, revenue growth, and margin improvement across a portfolio of products