National Account Manager - Home Shopping Channel
Company Overview: MacKenzie-Childs is a leading home furnishings retail company known for its unique design, high-quality products and exceptional customer service. We specialize in offering a wide range of kitchen, entertaining, décor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish.
Position Summary:
MacKenzie-Childs is seeking a dynamic and results-oriented National Account Manager – Home Shopping Channel to lead the strategic growth and execution of our Home Shopping business. This individual will be responsible for developing and executing sales strategies, managing key customer relationships, and driving profitable growth across our Home Shopping partners, including QVC (U.S.) and TSC (Canada). This role requires ownership of the complete business—from strategic planning and merchandising to live show execution and cross-functional leadership.
Essential Job Duties and Responsibilities: (Additional duties may be assigned)
- Develop and execute annual and seasonal sales strategies.
- Own P&L performance for assigned Home Shopping accounts.
- Build relationships with Buyers, DMMs, GMMs and key stakeholders.
- Develop annual business plans including sales, shipments, gross margin and assortments.
- Negotiate promotional opportunities and merchandising initiatives.
- Lead all aspects of show planning including pre-production, host calls, inventory planning and post-show analysis.
- Partner with Marketing, Creative, Visual Merchandising, Product Development, Planning Supply chain, Finance & Distribution Center.
- Develop Home Shopping-exclusive digital content and social media support.
- Prepare monthly, quarterly and annual forecasts and business reviews.
- Analyze KPIs and identify opportunities for growth.
- Manage QVC (U.S.) and TSC (Canada).
Supervisory Responsibilities: No supervisory responsibilities