National Account Manager - North Europe

Open 29d reposted 2×

**Sales & Revenue Management**

Deliver sales in accordance with revenue budgets and forecasts for assigned customer portfolio
Prospect new customers in line with Oterra strategy to expand portfolio and increase market share
Drive customers' product portfolio with focus on innovation, sustainability and profitability
Monitor customer sales trends and implement corrective actions as required
Forecast customer needs and collaborate with Operations to manage supply appropriately

**Account Management**

Maintain and develop business with existing customers whilst converting opportunities with new prospects
Map individual customers within portfolio (sites, production, people, opportunities) and build multi-level contacts
Plan and execute customer activities including visits, trials, seminars and innovation days
Maintain customer accounts in Salesforce, logging all activities and meeting recaps
Support customer complaints and resolve routine issues; inform management of significant developments
Develop and maintain relevant industry networks on a local basis
Discuss and obtain sign-off on pricing strategies with relevant Manager

**Business Planning & Market Intelligence**

Develop customer plans for main accounts in collaboration with Manager and broader Oterra strategy
Monitor market dynamics, competitive landscape and product trends; screen for new opportunities
Proactively identify and communicate market and customer insights to colleagues and management

**Reporting & Team Collaboration**

Provide timely reports and forecasts to management; review progress monthly with Manager
Monitor account receivables for own customer portfolio in alignment with the accounts receivable team
Demonstrate positive conduct and effort as a key sales team member; share learnings proactively
Conduct business activities in accordance with Oterra policies and applicable laws and regulations

Bachelor’s degree in technical career
Minimum of 5 years sales experience in food or beverage ingredients
A knowledge of selling colours and/or applications experience would be extremely advantageous.
Ability to communicate and coordinate activities at a cross regional and/or global level within Oterra;
Ability to drive the sales process;
Fluency in Microsoft Office programs a must;
Fluency in Salesforce advantageous;
The ability to manage complex issues and work in cross-functional teams;
Collaborative, solutions-oriented approach;
Strong written and spoken communication skills.