National Air Logistics Development Manager
The primary duty of the Business Development Manager for Air Logistics is to drive the growth within the geographical scope, interface to FU Sales, xBU sales engagement, lead/support product development, lead/support pricing and all solutions under Air Logistics.
How you create impact
Strategic Business Development
- Fully responsible for country volume & yield growth/retention.
- Customer development, FU Sales & xBU Sales engagement
- Understanding key local market dynamics and react as needed
- Analyze competition and market data to ensure KN understand the key gaps and working with National Air Logistics manager to bridge them and deliver superior solution/service in the geographical coverage area.
- Speak in local industry forums / exhibitions and write press articles
Product Development
Responsible or support all product rollout within country as per global team direction.
- Pricing responsible or support ensure country team follow global direction, meeting set KPI and rollout the process.
- Responsible for local sustainability topics and support global rollout plans.
Operation & Customer Experience
- Support Customer Care location setup and ensure we follow global process.
- Responisble to monitor country Customer Feedback tool and its feedback with CCL Manager.
- Support escalation and ensure continue to work with CCL /OCC & RCC responsible to improve the overall performance & customer experiences.
What we would like you to bring
- 8+ years of experience in Air Freight, Freight Forwarding, or Logistics.
- Strong commercial and business development background with proven growth achievements.
- Proven leadership experience with the ability to influence, coach, and drive performance across cross-functional and matrix organizations.
- Solid understanding of air freight operations, pricing, and market dynamics.
- Excellent analytical, stakeholder management, negotiation, and communication skills.
- Ability to drive product initiatives, customer experience improvements, and cross-functional collaboration.
- Fluent in English with strong presentation and influencing skills.
What's in it for you
- Miscellaneous benefits such as dental, hospitalization and others
- Annual Wage Supplement (AWS)
- Training and development