National Contract Logistics Customer Onboarding Project Manager

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The National CL Customer Onboarding Project Manager is responsible for managing complex, multi-region implementation projects, including new business start-ups, system migrations, facility moves and special projects, to ensure work is completed on time, within budget and achieves KN/Customer objectives. This position requires the direct or indirect supervision of other team members relative to all work performed on assigned projects. The Project Manager is expected to have a high level of effectiveness in advanced project management within the logistics field and is expected to interact at high management levels within the Contract Logistics Organization.

How you create impact

• Responsible for setting up, executing, managing and coordinating complex customer implementations on behalf of the Project Executive.
• Develop project plans and recommendations in support of K+N/Customer objectives. Track and report on the status of the project.
• Develop strong business relationships with clients. Successfully manage customer expectations.
• Control and monitor project effectiveness utilizing K+N Global standard tools and methodology.
• Manage project scope and budget and ensure change control process is adhered to.
• Identify, track and manage all project issues and risks.
• Develop escalation processes to channel issues and concerns to appropriate parties.
• Represent K+N in meetings with external parties including clients, consultants, vendors, and others.
• Provide regular project communications and timely status reports, as well as align goals, objectives and priorities within the team.
• Manage and document project management results to ensure projects meet established objectives and deliverables, including project scope, timeline, resource usage and the transition and training cost to budget.

What we would like you to bring

• Bachelor’s degree completed, preferably in Business Administration, Logistics, Engineering, or related fields.
• A postgraduate degree/MBA in Business Administration, Logistics, Project Management, or related areas will be considered a plus.
• Certification or formal training in Project Management (PMO, PMP, PMI, Scrum, or similar).
• Proven experience in leading and implementing logistics and warehousing projects. Hands-on experience with WMS migrations and implementations, including TMS integrations.
• Proven ability to manage end-to-end projects, from planning through operational go-live and stabilization.
• Minimum of 4 years of experience managing logistics implementation projects, coordinating multidisciplinary teams and engaging with internal and external stakeholders.
• Advanced English (written and spoken).
• Availability for national travel.

What's in it for you

At Kuehne+Nagel, a career is more than you imagine — it is an opportunity to grow, contribute, and make an impact. We foster an inclusive and welcoming work environment, where every employee is valued, empowered, and inspired to reach their full potential.