National Lead - Digital Platforms & Consumer Technology
Posted Updated
Description
Job Summary
Bajaj Finserv Web is a critical component of the company's omnipresence strategy. You will be working with India's largest NBFC's web and mobile technology stack, encompassing over 40 business lines and 230+ features, with nearly 500 million traffic and managing over 30,000 webpages. It is an integrated platform offering a portfolio of products covering payments, cards, wallets, loans, deposits, mutual funds, and loans on lifestyle products, ranging from consumer durables to home furnishings. We are seeking a highly experienced Senior Architect for App and Web Automation and Test Management to own the end-to-end automation strategy, test architecture, and quality engineering roadmap across web and mobile (Android/iOS) platforms. The National Lead - App & Web Automation and Test Management will design, build, and scale enterprise-grade automation frameworks, drive test management best practices, and lead large QA teams to deliver high-quality, high-velocity releases across business and technology functions.
Duties and Responsibilities - Define and own the enterprise automation strategy and roadmap for App (Android/iOS) and Web platforms.
- Architect scalable, reusable automation frameworks using Selenium, Appium, Playwright, Cypress, or similar tools.
- Establish automation standards, coding guidelines, and reusable component libraries across teams.
- Drive framework decisions for cross-browser, cross-device, and cross-platform test coverage.
- Test Management & Governance
- Own end-to-end test management processes including test planning, estimation, execution, and reporting across projects and releases.
- Implement and govern test management tools (JIRA, Zephyr, qTest, ALM/TestRail) for traceability and metrics.
- Define quality gates, entry/exit criteria, and release readiness checklists for functional, regression, and non-functional testing.
- Drive risk-based testing approaches to optimize coverage and cycle time.
- App & Web Automation Delivery
- Lead automation of functional, regression, and API test suites for web and mobile applications.
- Integrate automation suites into CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps) for continuous testing.
- Oversee performance, security, and accessibility testing coordination for app and web platforms.
- Drive adoption of AI-assisted testing/self-healing automation tools to improve efficiency and reduce maintenance overhead.
- Team Leadership & Stakeholder Management
- Lead, mentor, and scale a team of automation architects, test managers, and QA engineers.
- Partner with Product, Engineering, DevOps, and Business teams to align testing strategy with release goals.
- Drive capability building, hiring, and performance management within the QA/automation team.
- Present quality metrics, risks, and release readiness to senior leadership and stakeholders.
- Process Improvement & Innovation
- Continuously evaluate and introduce new tools, frameworks, and best practices to improve test efficiency and coverage.
- Establish metrics and dashboards (defect density, automation coverage, cycle time) to track and improve QA maturity.
- Drive a culture of quality engineering across the SDLC, shifting testing left wherever possible.
- Establish enterprise App & Web automation framework and roadmap.
- Implement robust test management processes and governance across all releases.
- Achieve significant automation coverage (target >70%) across critical regression suites.
- Integrate automation into CI/CD for continuous testing across web and mobile platforms.
- Build and scale a high-performing automation and test management team.
- Successful deployment of automation framework across web and app platforms within 6-9 months.
- >70% automation coverage in regression test suites; measurable reduction in manual testing effort.
- Reduction in release cycle time and production defect leakage.
- Establishment of test management governance and quality scorecards.
- Calls and meetings to collaborate with partners to plan for the resourcing and architecture for current and future releases.
- Interact with various third-party software technology and tooling providers.
- Collaborative Development: Work closely with cross-functional teams to integrate automation seamlessly with existing product suites and tools.
- Product Understanding: Gain a deep understanding of new finance products and capabilities to develop business-driven test and automation solutions.
- Adaptability: Continuously evolve and adapt to new technologies, tools, and platforms to manage increasing business volumes within tight timelines.
- Scale: Manage large-scale automation coverage across 30,000+ webpages and multiple mobile applications while ensuring quality and speed.
- Ongoing Training: Participate in constant training and mentoring to upskill QA associates and drive automation adoption.
- B. Tech - Computer Science and Engineering & Similar