National Manager - Vehicle Logistics Planning
About GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The National Manager - Vehicle Logistics Planning will lead the end-to-end planning strategy across finished vehicle logistics for Hyundai, Kia, Genesis, and a growing portfolio of Emerging Accounts. This role goes beyond traditional logistics planning by integrating demand forecasting, network optimization, and performance management into a single, data-driven function. You will shape how demand signals translate into executable logistics plans, ensuring the right vehicles move through the right network at the right time, while balancing cost, service, and capacity. This is a high-impact leadership role responsible for driving planning excellence, improving forecast accuracy, and enabling faster, smarter operational decisions.
Compensation
$142,000 - $162,000/Per Year (Subject to Compensation Study Upon Candidate Selection)
Responsibilities
Strategic Leadership & Organizational Development
Lead and integrate Logistics Planning, Demand Planning, Performance Management, and Customer Service into a unified function aligned with corporate objectives
Establish a culture of data-driven decision making, accountability, and continuous improvement
Build and develop a high-performing team with strong capabilities in forecasting, analytics, and operational planning
Set clear performance expectations, coaching leaders to deliver measurable business outcomes
Demand Planning & Forecasting Excellence
Own the end-to-end demand planning process, including volume forecasting, allocation planning, and scenario modeling across multiple OEMs and customers
Improve forecast accuracy and bias reduction through advanced analytics, historical trend analysis, and cross-functional alignment
Translate demand signals (sales plans, production schedules, market dynamics) into actionable logistics plans
Lead S&OP/IBP alignment with key stakeholders to ensure planning assumptions are realistic and executable
Network Planning & Optimization
Oversee vehicle flow planning and network design, balancing port capacity, rail/truck routing, and delivery timelines
Identify and execute opportunities to optimize throughput, reduce dwell time, and improve asset utilization
Drive capacity planning strategies to support volume growth, seasonality, and market shifts
Evaluate and implement scenario-based planning models to respond to disruptions, demand volatility, and supply constraints
Performance Management & Analytics
Define and govern enterprise KPIs (Wholesale, Money Gate, RNS, dwell, forecast accuracy, cost per unit, etc)
Lead the development of advanced reporting tools and dashboards that provide real-time visibility and actionable insights
Analyze performance trends and identify root causes, driving corrective actions and continuous improvement initiatives
Provide executive-level insights and recommendations to support strategic and operational decisions
Customer Service & Stakeholder Alignment
Oversee Customer Service to ensure a proactive, high-quality experience for Hyundai, Kia, Genesis, and Emerging Accounts
Solutions orientated, listen to customer feedback/challenges, align stakeholders internally to provide a solution to meet or exceed customer expectations
Act as a key interface between Operations, Supply Chain, Sales, and external customers, ensuring alignment on priorities and execution
Communicate planning assumptions, risks, and performance clearly to senior leadership and stakeholders
Provide analysis on performance trends and develop strategic recommendations based on data insights to support decision-making and operational adjustments
Oversee customer service functions, ensuring that Hyundai, Kia, Genesis, and non-captive customers' needs are met and exceeded through high-quality service
Collaborate with Operations, Supply Chain, Business Development, and other departments to ensure seamless integration of logistics planning and performance management processes
Identify opportunities for process improvements and cost savings across logistics planning, performance management, and customer service operations
Foster an environment of continuous learning and skill development, ensuring team members are equipped to meet evolving business needs
Core Competencies
Strategic thinking with strong execution discipline
Advanced analytical and problem-solving skills
Ability to operate in a high-pressure, performance-driven environment
Strong communication skills with the ability to influence at all levels
Customer Service mentality, ability to listen to customer direction and align priorities internally to hit customer targets
Other duties as assigned
Benefits of working at GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills
Extensive experience in defining and monitoring KPIs, managing customer service, and driving performance improvements Required
Proven experience leading and developing high-performing teams in a fast-paced, dynamic environment Required
Strong understanding of logistics planning, network design, and supply chain operations Required
Excellent communication and interpersonal skills, with the ability to present complex information to executives and stakeholders REquired
Advanced proficiency in Microsoft Excel and data visualization tools; familiarity with logistics management software and performance tracking systems Required
Strong analytical and problem-solving skills, with a focus on continuous improvement and operational efficiency Required
Education & Experience
Bachelor Degree Required
Master's Degree Preferred
10 - 15 years of direct experience in Logistics, Supply Chain, Customer Service, and/or Performance Management Required
4 - 7 years of supervisory experience Required
13 -18 years of direct experience in Logistics, Supply Chain, Customer Service, and/or Performance Management Preferred
Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Possibility of domestic travel - 25%
Operating desk machines such as desktop, computers, laptop, printer, scanners, shredders, etc.
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure
This position is located in the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.