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careers.kuehne-nagel.com

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National Road Logistics Manager

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You will join our Road Logistics team, bringing your leadership expertise and skills to drive customer excellence, technology transformation, and talent development.

How you create impact

Your primary objective will be to lead your team in collaboration with our global + regional matrix organisationto achieve all agreed financial + operational objectives, working with a variety of internal + external stakeholders. You will oversee + manage business activities to achieve our business goals, to position us as the provider of choice, increasing our market share + exploring untapped territories.

  • To develop new business opportunities, including tender analysis, solution design and pricing.
  • Engaging your specialist and operational teams to deliver in accordance with agreed customer service levels, within our financial targets.
  • To monitor market trends and competitor activity, identifying opportunities while developing and nurturing our carrier base.
  • To deliver operational excellence across the business unit, continuously optimizing operations by implementing standard processes and best practices.
  • To be actively involved in motivating and leading the team across a range of people related activities.
  • To liaise with customers, managing feedback in a manner that provides explanations, puts the customer at ease and demonstrates that the right corrective actions are put in place to prevent a reoccurrence.

What we would like you to bring

  • Minimum 8 years of experience in sales and account management, preferably within the air logistics / freight forwarding industry.

  • Strong understanding of air freight operations, logistics solutions, and customer requirements.

  • Proven ability to manage and develop customer relationships, with strong customer-facing and communication skills.

  • Experience in new business development, lead generation, cold calling, customer visits, and solution selling.

  • Strong commercial and analytical mindset, with the ability to identify customer needs, business opportunities, specific trade lanes, and potential solutions.

  • Strong negotiation, presentation, and problem-solving skills, with the ability to communicate effectively with customers and internal stakeholders.
  • Able to work collaboratively with sales, pricing, operations, and other business units to develop and convert business opportunities.

  • Proactive, self-motivated, and comfortable working with sales targets and KPIs, including regular customer visits and new account development.

  • Good command of English, both written and spoken.

What's in it for you

  • Miscellaneous benefits such as dental, hospitalization and others
  • Annual Wage Supplement (AWS)
  • Training and development

Skills

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See also

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