National Sales Manager | Al-Futtaim Automotive | Dubai
Description
Overview of the Role
We are currently building a strong pool of talent for future National Sales Manager opportunities within Al-Futtaim Automotive in Dubai.
This senior leadership role will be responsible for driving sales performance across a multi-location automotive network, covering new vehicles, pre-owned vehicles, and Finance & Insurance. The role will lead national sales strategy, commercial performance, customer experience, operational standards, and the development of high-performing sales teams.
What You Will Do
- Develop and execute the national sales strategy across multiple locations.
- Drive revenue, sales volume, gross margin, profitability, and customer satisfaction.
- Set clear financial and operational targets for each sales location.
- Lead regular performance reviews and implement corrective action where required.
- Manage sales forecasting, pipeline quality, conversion, and market allocation.
- Optimise vehicle inventory, stock ageing, working capital, and asset utilisation.
- Strengthen new vehicle, pre-owned vehicle, and Finance & Insurance performance.
- Ensure a consistent and seamless customer journey across all sales locations.
- Monitor customer satisfaction, retention, loyalty, and complaint resolution.
- Ensure compliance with operational procedures, retail standards, and applicable regulations.
- Coach and develop Sales Managers to build strong, engaged, and high-performing teams.
- Partner with key stakeholders across HR, Finance, Marketing, CRM, Logistics, Operations, and Customer Experience.
Skills
Required Skills to Be Successful
- Strong automotive sales and multi-site retail leadership experience.
- Proven commercial, financial, and profit-and-loss management capability.
- Strong knowledge of sales planning, forecasting, and performance governance.
- Experience managing vehicle inventory, stock allocation, and ageing.
- Strong negotiation, influencing, and deal-closing skills.
- Ability to analyse financial, customer, sales, and operational reports.
- Excellent leadership, stakeholder management, and team-development skills.
- Strategic mindset with strong problem-solving and decision-making capability.
- Results-driven, customer-focused, adaptable, and personally accountable.
About the Team
You will lead Sales Managers across a national network and work closely with cross-functional teams to deliver consistent commercial and customer-experience standards. The environment is fast-paced, performance-driven, and highly collaborative, requiring strong leadership and the ability to align multiple locations toward shared business objectives.
What Equips You for the Role
- Bachelor’s degree or an equivalent qualification.
- At least 10 years of automotive sales experience.
- Minimum of five years’ experience leading multiple sales locations, a regional sales operation, or a complex multi-site retail network.
- Demonstrated success in delivering sales growth, profitability, and customer satisfaction.
- Strong experience in national or regional sales planning and performance management.
- Proven ability to lead, coach, and develop Sales Managers and senior sales teams.