Natural Healthcare Office Receptionist

The office manager is responsible for managing all administrative and operational functions associated with the office.

Responsibilities include screening and directing phone calls, scheduling patients, insurance verification, greeting patients, missed appointment follow up, maintaining patient flow in the office, over the counter collections, charge/data entry, setting up financial agreements with patients, reactivation calls, helping with marketing and assisting with passive therapies. Works to enhance customer satisfaction, ensure maximized reimbursements and ensure office is in compliance with regulatory requirements.

• Excellent interpersonal skills with the ability to interface with patients and staff in a tactful, diplomatic and professional manner
• Attentive to detail and strong organizational skills
• Strong verbal and written communication skills
• Proficiency with social media and email composition
• Ability to exercise initiative with effective problem solving and decision-making, and to apply policies and principles to solve everyday problems and deal with a variety of situations
• Marketing background a plus

All your information will be kept confidential according to EEO guidelines.