Discussion

Need for Service Now Developer on W2

Show

Service Now Developer

Saint Louis, MO

12+ months Contract to Hire

Job Description:

• The ServiceNow Developer is considered the technology subject matter expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite.

• This role is responsible for the development of core functionality, existing ITSM applications, creation of new applications and understanding the various system integration needs.

• This is achieved by collaborating with key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution.

• The ideal candidate will provide technical leadership and training, perform peer code reviews and ensure the ServiceNow team follows development best-practices.

General:

• Analyze, design, write program code, test, document, and implement functionally appropriately, technically sound, and well-integrated application systems in accordance with Customer requirements, and organizational methodologies and standards.

• Respond to production problems and implement immediate resolution efforts across technology areas.

Systems Development Engineering:

• Responsible for overall Service Now code quality, administration, platform development, module development and execute using company AGILE practices

• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated

• Attends regularly scheduled meetings to identify any tasks or user stories that are at risk and provides support as needed

• Work with multiple levels of staff and leadership to understand the requirements and how they might impact cross-functional process teams

• Work with management and key stakeholders to design testing strategies for Development, QA and User Acceptance Testing

• Design and develop solutions within the Service Now environment to include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes

• Analyze and design programs for simple to medium complexity business problems according to user specifications and assist in developing detail program specifications.

• Comply with project management methodology requirements as appropriate.

Qualifications and Requirements Education:

• BS / BA, Computer Science, Engineering, Information Systems, and / or equivalent formal training or work experience.

Experience:

• Experience in Information Technology or business environment.

Core Knowledge:

• JavaScript, Angular-J experience is required

• HTML 4-5, Boot Strap and CSS experience is highly desired

• Service Now Certified Application Developer and/or Admin

• Integration Specialization desired

• Knowledge of Performance Analytics, Discovery and Asset Management

• Basic knowledge of software development, practice, concepts, and technology obtained through formal training and / or work experience.

• Basic knowledge of at least one required programming language.

• Basic knowledge of technical / business environment.

Critical Skills:

• ITIL Foundations Certification Highly Desired

• Prior exposure to Service Now is required, currently on Geneva Patch 5

• Demonstrates programming aptitude and ability for logical and abstract thinking.

• Excellent partnering, communication, and negotiation skills so as to interact effectively with business Customers and technology development and support groups.

• Ability, within a specific technology area and under direction, complete root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement small development projects or components of large projects.

• Ability to analyze and resolve problems of simple-medium complexity.

• Ability to manage projects using the organization’s project management methodology.

• Ability to work effectively in a strong Customer service / team oriented environment