Need Technical Support Expert in Raleigh NC

Title/ Designation – Technical Specialist- Expert
Duration –12 Months+
Interview Type– Either Webcam Interview or In Person
Location – 4101 Capital Blvd. Raleigh NC 27604

• BS/BA or equivalent work background plus IT Support experience and enterprise software environment or equivalent
• Experience installation and service of video surveillance equipment and IP Cameras
• Experience with Genetec Security Center preferred
• Experience providing production support or similar role
• Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint)
• Written and verbal communications are clear, concise and achieve intended objectives
• Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required]
• Demonstrated ability to multi-task and prioritize projects and tasks
• Ability to learn complex business functions
• Ability to organize/manage own work and meet a pre-determined schedule of deliverables
• Computer Science Degree or related discipline; professional certification

Thanks and Regards,

Amrita Sharma

408 766 0000 EXT. 426