NEMT Driver

The Non-Emergency Medical Transport (NEMT) Driver II is responsible for transporting clients with from one place to another for medical appointments, work, errands, school, or other reasons. This position may collect fares from passengers, communicate with passengers and ensure passengers arrive safely at their destination.

Responsibilities and duties:

• Provide safe and secure transportation to all passengers, transporting them to various locations throughout your assigned region
• Provide courteous and professional customer service to all passengers
• Communicate effectively with passengers while answering questions about schedules, routes, points of transfer and other inquiries
• Exhibit problem-solving ability to deescalate frustrated and unruly passengers should the need arise
• Drive assigned routes in adherence with defined schedule
• Drive through traffic while obeying all traffic laws
• Report accidents, incidents or other traffic disruptions and follow directions when using an alternate route
• Assist passengers in and out of the vehicle, while providing assistance in, to and from facilities
• Perform pre-trip and post-trip inspections
• Maintain a clean vehicle inside and outside at all times, including washing the exterior of the vehicle, cleaning and vacuuming interior and sanitizing per company standards
• Follow state and federal regulations regarding non-emergency transportation
• Operate wheelchair/stretcher lifts as needed
• Secure all equipment including but not limited to wheelchairs, stretchers, and oxygen tanks appropriately
• Follow proper protocol for securement of passengers without exception
• Adhere to and execute all company policies and procedures