Nepali-Speaking Chat Support Specialist
Nepali-speaking Chat Support Specialist (Remote)
We are growing our chat support team for Nepal and are looking for people who will help users in chat in Nepali and English.
What you will do:
Answer users' questions in online chat in Nepali and English
Pass complex cases to the right team, following clear instructions
Check the status of cases and keep users updated
Ask users for missing details to solve their issue
Requirements:
Fluent Nepali (native or close)
English B1 or higher - training and team communication are in English
3+ months of experience in written chat support with clients (calls and call center work don't count)
Full-time only: not combined with studies or another job
Your own laptop or PC, headset with a microphone, stable internet
A Telegram account
Experience with Jivo, Creatio or other CRM systems is a plus
What we offer:
Remote work
Pay twice a month
Paid training and support during onboarding
Growth inside an international team
We are looking forward to your application!
Location: Remote - Anywhere
Skills required for this job:
- Chat support
- Customer relationship management (CRM)