Network Administrator
Summary
Network Administrator at Medicom in North Point, Hong Kong: monitors and secures multi-site networks, administers firewalls, routers, switches, and wireless infrastructure, and handles incidents, change management, and DR/BCP. Core stack is Fortinet (FortiGate, FortiManager, FortiAnalyzer, FortiSwitch, FortiAP) plus Azure networking and Entra ID/Active Directory.
RESPONSIBILITIES
Monitor network availability, performance, capacity, and security; respond to incidents and restore services within agreed priorities.
Administer and maintain firewalls, routers, switches, wireless infrastructure, internet connectivity, local and wide area networks, and network segments.
Deploy, configure, test, upgrade, and document network devices and services in accordance with security and change-management standards.
Troubleshoot complex network issues with the service desk, regional IT teams, vendors, and other technical teams; identify root causes and implement corrective actions.
Maintain secure network configurations, firewall policies, segmentation, remote access, firmware, configuration backups, and recovery procedures.
Perform scheduled reviews of network health, resilience, capacity, security controls, and configuration compliance; document findings and track actions to completion.
Test high-availability and disaster recovery capabilities, address single points of failure, and support business continuity requirements.
Lead assigned network workstreams and improvement initiatives, including planning, risk management, implementation, testing, stakeholder communication, and transition to operations.
Maintain accurate network diagrams, addressing plans, configuration standards, asset records, runbooks, change records, and operational documentation.
Communicate service impacts, project status, risks, dependencies, decisions, and outcomes clearly to technical and business stakeholders.
Participate in planned after-hours maintenance and provide support for critical network incidents in accordance with the established support model.
REQUIREMENTS
Operations & Change Management: 7+ years managing multi-site network lifecycles, firmware updates, technical documentation, and formal change control.
Fortinet Fabric & Core Security: Deep expertise in FortiGate, FortiManager, FortiAnalyzer, FortiSwitch, and FortiAP, specializing in firewall policies, SD-WAN, VPNs, and HA.
Network Infrastructure & Wi-Fi: Strong foundation in Layer 2/3 routing and switching, VLANs, network segmentation, and enterprise wireless deployments.
Hybrid Cloud & Identity: Skilled in Azure networking (VNets, NSGs, IPsec) and integrating network access with Entra ID, Active Directory, and MFA.
Troubleshooting & Analysis: Adept at root-cause analysis using CLI tools, packet captures, debug flows, and centralized logging across physical and vSphere environments.
Resilience & DR/BCP: Proven track record designing, testing, and supporting mission-critical networks with documented disaster recovery and business continuity plans.
WE OFFER
Key Performance Incentive Bonus
5-day work week and bank holiday
Comprehensive medical and dental benefits
Life insurance coverage
Flexible working hour
Staff discount
Green Monday lunch box (once a month)
Health check subsidy and half day leave
Friendly working environment
Professional on-job-training and career development opportunities