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Medicom

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Network Administrator

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Summary

Network Administrator at Medicom in North Point, Hong Kong: monitors and secures multi-site networks, administers firewalls, routers, switches, and wireless infrastructure, and handles incidents, change management, and DR/BCP. Core stack is Fortinet (FortiGate, FortiManager, FortiAnalyzer, FortiSwitch, FortiAP) plus Azure networking and Entra ID/Active Directory.

RESPONSIBILITIES

  • Monitor network availability, performance, capacity, and security; respond to incidents and restore services within agreed priorities.

  • Administer and maintain firewalls, routers, switches, wireless infrastructure, internet connectivity, local and wide area networks, and network segments.

  • Deploy, configure, test, upgrade, and document network devices and services in accordance with security and change-management standards.

  • Troubleshoot complex network issues with the service desk, regional IT teams, vendors, and other technical teams; identify root causes and implement corrective actions.

  • Maintain secure network configurations, firewall policies, segmentation, remote access, firmware, configuration backups, and recovery procedures.

  • Perform scheduled reviews of network health, resilience, capacity, security controls, and configuration compliance; document findings and track actions to completion.

  • Test high-availability and disaster recovery capabilities, address single points of failure, and support business continuity requirements.

  • Lead assigned network workstreams and improvement initiatives, including planning, risk management, implementation, testing, stakeholder communication, and transition to operations.

  • Maintain accurate network diagrams, addressing plans, configuration standards, asset records, runbooks, change records, and operational documentation.

  • Communicate service impacts, project status, risks, dependencies, decisions, and outcomes clearly to technical and business stakeholders.

  • Participate in planned after-hours maintenance and provide support for critical network incidents in accordance with the established support model.


REQUIREMENTS

  • Operations & Change Management: 7+ years managing multi-site network lifecycles, firmware updates, technical documentation, and formal change control.

  • Fortinet Fabric & Core Security: Deep expertise in FortiGate, FortiManager, FortiAnalyzer, FortiSwitch, and FortiAP, specializing in firewall policies, SD-WAN, VPNs, and HA.

  • Network Infrastructure & Wi-Fi: Strong foundation in Layer 2/3 routing and switching, VLANs, network segmentation, and enterprise wireless deployments.

  • Hybrid Cloud & Identity: Skilled in Azure networking (VNets, NSGs, IPsec) and integrating network access with Entra ID, Active Directory, and MFA.

  • Troubleshooting & Analysis: Adept at root-cause analysis using CLI tools, packet captures, debug flows, and centralized logging across physical and vSphere environments.

  • Resilience & DR/BCP: Proven track record designing, testing, and supporting mission-critical networks with documented disaster recovery and business continuity plans.


WE OFFER

  • Key Performance Incentive Bonus

  • 5-day work week and bank holiday

  • Comprehensive medical and dental benefits

  • Life insurance coverage

  • Flexible working hour

  • Staff discount

  • Green Monday lunch box (once a month)

  • Health check subsidy and half day leave

  • Friendly working environment

  • Professional on-job-training and career development opportunities


Skills

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See also

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