Network Administrator
Summary
Hands-on IT role supporting Pan-Oston's network, servers, and daily infrastructure across office, warehouse, and manufacturing areas in Bowling Green, KY. Day-to-day work covers wired/wireless networking, switches, firewalls, VPNs, Windows Server, Active Directory, Exchange, backups, and end-user support.
Own Your Future at Pan-Oston
100% Employee-Owned • Bowling Green, KY
At Pan-Oston, you’re more than an employee — you’re an owner. For over 50 years, we’ve built retail solutions for some of North America’s biggest brands while building careers people are proud of.
Why Join Us?
- Employee Ownership (ESOP) – Share in the company’s success
- Work-Life Balance – Flex time for life’s important moments
- Family-Focused Benefits – Childcare assistance & family coverage
- Career Growth – Tuition reimbursement & advancement opportunities
- Supportive Culture – A team built on respect, community, and integrity
- Growing Company – Backed by a $10M facility expansion in Bowling Green
Benefits Include
- Competitive Pay
- Health Insurance
- FREE Dental & Vision for Employee & Family
- PTO, Sick Days & Paid Holidays
- Paid Volunteer Time
- Employee Assistance Program
- Gym Membership Discounts
Build More Than Products — Build a Career You Can Own.
Now Hiring:
NETWORK ADMINISTRATOR
Position Summary
The Network Administrator provides hands-on support for Pan-Oston’s network, servers, and day-to-day IT infrastructure, helping maintain reliable and secure operations across office, warehouse, and manufacturing areas. The role works closely with the Manager of IT & Business Applications, other staff, and outside service providers to troubleshoot issues, maintain systems, and support improvements.
Key Responsibilities — Network & Infrastructure
- Support, maintain, and troubleshoot wired and wireless networks, switches, firewalls, VPNs, DNS, DHCP, and related connectivity.
- Monitor network and system availability; investigate outages, resolve common performance issues, and escalate complex problems as needed.
- Assist with Windows Server maintenance, updates, virtualization, storage, and planned infrastructure upgrades.
- Support reliable network connectivity for office, warehouse, manufacturing, and approved third-party systems.
Systems Administration & User Services
- Perform routine Active Directory administration, including user accounts, security groups, permissions, and basic Group Policy support.
- Assist with troubleshooting on-premises Microsoft Exchange email, mobile connectivity, and related services alongside vendors or the MSP.
- Provide technical support for computers, printers, connectivity, and infrastructure-related requests; communicate progress and resolution.
- Help maintain IT asset records, perform equipment replacements, and identify routine hardware or software needs.
Security, Backup & Business Continuity
- Follow established security procedures for patching, endpoint protection, access controls, and reporting suspected vulnerabilities.
- Monitor backup results, report failures, and assist with file or system restores and recovery testing.
- Support incident response, approved changes, and recovery procedures under the direction of IT management.
Documentation, Vendors & Operational Discipline
- Maintain practical, up-to-date network diagrams, equipment lists, system configurations, and basic troubleshooting procedures.
- Record support requests, changes, and resolutions in the designated ticketing or documentation system.
- Work with the managed service provider, internet/telecom providers, vendors, and internal departments to resolve technical issues.
- Share knowledge and document recurring tasks so systems can be supported during absences and transitions.