Network Administrator

Overview

Build Your Career with Rural King!

Rural King is seeking a Network Administrator to maintain and support network infrastructure across the organization. This role troubleshoots network issues, manages network equipment, supports new store installations, and helps ensure reliable connectivity across Rural King’s network. Working closely with IT and business partners, the Network Administrator supports network projects, resolves technical challenges, and contributes to the stability and performance of our technology environment.

Related Job Titles

Network Administrator • Network Engineer • Network Support Specialist • Network Technician • IT Network Administrator • Network Operations Specialist • Network Infrastructure Specialist • Network Systems Administrator • Network Support Engineer • IT Infrastructure Analyst

Responsibilities

What You’ll do

As a Network Administrator will support Rural King’s company-wide network infrastructure, helping maintain reliable connectivity, troubleshoot network issues, and support network projects across the business.

· Monitor Rural King’s network infrastructure using SolarWinds and other tools, reviewing network health checks and alerts and triaging issues as needed.

· Take ownership of assigned network calls and tickets from start to finish, confirming user impact, validating fixes, and escalating issues with clear findings and supporting evidence when needed.

· Troubleshoot and triage Layer 1, 2, and 3 network issues using a structured approach to reproduce problems, isolate causes, test solutions, and validate results.

· Complete network wiring, including Layer 1 connections and replace or configure network equipment such as Cisco switches, wireless controllers, and access points.

· Set up and stage network equipment for new store openings and support network project layouts and installations.

· Execute low-risk network changes using established templates and maintenance windows. Document expected impact, implementation steps, validation procedures, and rollback plans.

· Create, update, and maintain technical documentation, including device inventories, port maps, network diagrams, IP address management (IPAM) records, incident notes, and change documentation.

· Follow network security and configuration standards, including least privilege, appropriate credential handling, multifactor authentication (MFA), and hardening baselines. Confirm backups are available before making changes to network devices.

· Provide clear and timely status updates to stakeholders, including the nature of an issue, business impact, estimated resolution time, and next steps.

· Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.

· Actively participate in learning initiatives, including training programs, workshops, and webinars, to build technical knowledge and stay current on industry developments.

· Provide friendly, proactive, and professional internal and external support, addressing inquiries, concerns, and technical issues promptly and effectively.

· Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.

· Perform other duties as assigned.

What We’re Looking For

· At least 2 years of relevant network experience and/or an associate’s degree in computer science or a related field, or an equivalent combination of experience and education.

· Knowledge of the OSI and TCP/IP models, Layer 1 wiring, VLANs, switching, basic routing, DHCP, and DNS.

· Familiarity with Cisco networking technologies, including switching, SD-WAN, wireless, and ISE. Basic firewall and VPN knowledge is a plus.

· Ability to troubleshoot Layer 1–3 issues using command-line tools and network monitoring or diagnostic tools. SolarWinds experience is a plus.

· Progress toward an entry-level certification, such as Cisco CCNA or CompTIA Network+, is encouraged.

· Proficiency with Microsoft Office Suite or related software.

· Strong analytical, problem-solving, organizational, and project coordination skills with attention to detail.

· Excellent verbal and written communication skills and a strong customer service mindset.

· Ability to work independently, follow established procedures, and adapt to a fast-paced retail environment.

· Willingness to learn advanced network concepts and design.

· Behaviors that reflect integrity, professionalism, confidentiality, and Rural King’s Values.

Qualifications

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to lift up to 15 pounds periodically.
• Ability to navigate and access all required facilities.
• Ability to communicate effectively in person, by phone, and electronically.
• Close vision required for computer-related activities.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Why Join Rural King?

At Rural King, we believe our people are the foundation of our success. As a family-owned company with a strong history of growth, we provide opportunities to learn, grow, and build a rewarding career.

When you join our team, you'll enjoy:

• Competitive pay
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Associate discounts
• Career growth and advancement opportunities
• Training and professional development
• A collaborative, team-focused work environment

The pay range for this position is $47,000 - $55,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws.

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