Network Administrator

The Organization

San Gabriel/Pomona Regional Center (SG/PRC) is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services (DDS) to provide services and supports to individuals with intellectual and developmental disabilities. We proudly serve 30 cities across the Foothill, Pomona, and El Monte Health District within Los Angeles County. Our services span the full lifespan from infants and toddlers, school-age children, and transition-age youth to adults and aging adults. At SG/PRC, our work is guided by compassion, collaboration, integrity, and a shared commitment to making a meaningful difference in the lives of the individuals and families we serve.

The Position

Under the direction of the Information Technology Manager, the Network Administrator is responsible for managing, maintaining, and securing the organization's network infrastructure and systems. This role ensures the availability, performance, and security of all network and security systems to support business operations effectively.

Essential Job Functions

• Design, implement, and maintain local area networks (LANs), wide area networks (WANs), and wireless networks.
• Configure, manage, and support routers, switches, firewalls, VPNs, and other network infrastructure.
• Monitor network performance, troubleshoot issues, and optimize configurations for reliability and efficiency.
• Maintain network documentation, including diagrams, device configurations, procedures, and key processes.
• Perform regular backups of network configurations and conduct recovery testing to support business continuity.
• Implement and enforce security policies, procedures, and standards to safeguard networks and systems.
• Configure, monitor, and manage firewalls, intrusion detection and prevention systems (IDS/IPS), and other security appliances.
• Perform vulnerability assessments and penetration testing to identify security weaknesses and recommend remediation measures.
• Respond to security incidents, conduct investigations, and implement solutions to mitigate risks.
• Apply patches, updates, and security fixes to systems, applications, and hardware.
• Manage user access controls, including VPN permissions and remote access, in accordance with organizational security policies.
• Assist in managing servers, virtual machines, and storage systems; maintain Active Directory, DNS, DHCP, and other network services; and support email security, antivirus, and endpoint protection solutions.
• Support compliance with applicable industry regulations, standards, and organizational policies, including HIPAA, ISO, and PCI DSS, as applicable.
• Maintain network and security logs, generate performance and incident reports, conduct audits and risk assessments, and recommend improvements.
• Collaborate with internal IT team members, vendors, and service providers; provide occasional technical support and training to end users as needed; contribute to management-level reporting; and perform other related duties as assigned.