Network Analyst

Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places To
Work." MIDFLORIDA offers a positive team culture, an open door management style, a commitment to diversity, stability, competitive benefits, and a career path with a growing, successful company! Join us on our mission to improve the financial well-being of our members!

Network Analyst performs the following functions: • Act as the primary point of contact for assigned applications, including Tier 1 network requests, while providing network-related troubleshooting and support to fellow employees.
• Monitor network Infrastructure using currently available network monitoring tools in order to troubleshoot servers and network related issues.
• Assist with branch network equipment patching projects.
• Assist in branch/location opening, remodel, and equipment update projects.
• Assist in network security.
• Troubleshoot escalated tickets within the infrastructure queue.
• Contribute to the knowledgebase for the department to ensure proper documentation
• Recommend new or innovative ideas to improve the overall work environment or company income
• Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
• Deliver problem solving solutions and perform research as needed.
• Provide technical solutions in support of MIDFLORIDA’s electronic services.
• Accountable for meeting productivity, quality, and sales goals.
• Professional and efficient communications with all departments promoting synergy.
• Exhibit a high degree of integrity, trustworthiness, and professionalism always.
• Exude a positive and professional attitude with members and partners consistently.
• Perform other duties as assigned.