Network Analyst (NOC Analyst-3)
Summary
Monitor, troubleshoot, and resolve complex network infrastructure issues, escalating and mentoring Level 1/2 analysts to prevent outages.
Description: The Level 3 NOC Analyst is responsible for monitoring, maintaining, and troubleshooting the health of the organization's network infrastructure and systems. This role involves providing advanced technical support, ability to resolve network issues. The Level 3 NOC Analyst will act as an escalation point for Level 1 and Level 2 analysts, provide mentorship, collaboration. Ability to isolate availability and performance issues, leading towards site outages, as they occur. Reports To …