Network Analyst

Role: Network Analyst

Onsite required in Phoenix, AZ

No relocation budget

Duration: 5 Months (Anticipated Start date 7/1/2015

Shift 3rd Shift - 11:00 pm to 7:15 am CST

Must Haves: 3rd shift. Strong IP Networking Break/Fix support; WAN, T1, VOIP, CUCM, ISR, ICM, CVP

This position is for a Converged Network Support Analyst who will be supporting Data, Voice and Contact Center Networks.

- Experience supporting VOIP network in a Cisco centric network

- Knowledge and experience with CUCM

- Experience with ISR Gateways

- Experience with ICM or CVP

- Experience supporting Cisco Contact Center Infrastructures

- Knowledge of Call routing in a Contact Center Environment

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