Network and Computer Systems Administrator

Summary

Administers classified/unclassified networks, SharePoint, and IT systems for a DoD armament directorate, handling imaging, patching, cybersecurity liaison duties, and user support in a secure DevSecOps environment.

Overview

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose.

We’ve been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.

Position Summary

Credence has an immediate need for a Network and Computer Systems Administrator to support the Rapid Enterprise Solutions Division (AFLCMC/EBR) with a diverse team that is responsible for providing enabling capabilities to the Armament Directorate. The Division has responsibility for developing how AFLCMC/EB designs, develops, tests, and sustains its weapon systems. The EBR focus is to modernize support so program office teams can accelerate solutions delivery to the warfighter.

EBR has responsibility to deliver rapid enterprise solutions in the following areas: delivering AFLCMC/EB with multi-level secure on-premise & cloud-based digital ecosystems for program offices to collaborate real-time with their prime contractors; integrating model-based systems engineering and office productivity software tools in these environments with appropriate support across AFLCMC/EB; training the AFLCMC/EB workforce to use the tools, and deploying the tools with appropriate support across AFLCMC/EB; security control assessments to programs and IT systems; cyber protection services to programs; weaponeering type services to include but not limited to lethality, survivability and other modeling, simulation and analysis activities in a development, security, operations (DevSecOps) environment; facility operations management to include facility projects; human capital and resource management.

This job is onsite at Eglin AFB, FL.

Responsibilities include but are not limited to the duties listed below:

Provide support and assistance in the management and operations of armament program related network systems.
Assist the Government with the following tasks including, but not limited to:
Supporting Tier I and Tier II IT systems;
Imaging, patching, and configuring classified/unclassified systems;
Managing SharePoint;
Administrating and operating Help Desk ticketing systems;
Providing customer service support via in-person, email, phone, remote, etc.;
Providing technical support for briefing setups, presentations, VTCs, and online meetings;
Performing IT equipment custodian management duties and responsibilities, including inventory and equipment destruction/transfers;
Performing maintenance of functional and reliable telecommunication services for customer programs, including classified Secure Telephone Units, Secure Telephone Voice over IP phones, fax, voicemail, VTC, desktop VTC, and overhead projection services/equipment;
Assisting end-users with the operation, restoration of information, and access to business systems;
Creating and maintaining organizational boxes, folder permissions, security groups, and assisting with distribution groups;
Performing Cyber Security Liaison duties;
Performing mobile device support and configuration;
Administrating and operating commercially hosted websites and cloud-based systems.
Apply knowledge and experience in the administration and management of organizational information and network systems, including customer service, COMSEC support, equipment accountability, and software license management.
Prepare technical implementation plans that provide integrated solutions, including actions, milestones, timelines, and critical paths required for complete solutions;
Assist organizations with the development, design, implementation, and maintenance of databases, spreadsheets, and workflows;
Provide customer access support for Continuous Acquisition and Life-Cycle Support applications, including System Program Office Management Information System, Automated Business System Support, ConWrite, Contractor Performance Assessment Report System, Enhanced Technical Information System, Joint Engineering Data Management Information and Control Systems, Defense Security Assistance Management System, FENCEs, and other future systems, networks, or custom standardized Government software applications;
Assist with COMSEC operations and cryptonet management duties and responsibilities;
Provide support and assistance in the development and management of acquisition program related networks and systems;
Adhere to applicable documentation requirements to perform certification of unclassified, classified, and/or Special Access Program network systems, as applicable;
Assess, implement, develop, manage, configure, maintain, troubleshoot, account for, and administer Local Area Networks, information systems, electronic messaging services, telecommunications, mobile devices, IT infrastructure, cabling, and other customer-required IT services, including classified and unclassified networks and cloud enclaves;
Assist with the development of web-based IT equipment applications, SharePoint, management portal applications, and other custom Government software applications; provide hosting and support to facilitate customer access to acquisition life-cycle support applications and future spiral developments; and develop and manage databases as required;
Meet and work with Government, military, civilian agencies, and Government Contractors for project planning and facilitation of Information Management requirements; the Contractor shall not represent the Government at such meetings;
Assist with the development, coordination, and implementation of short- and long-term strategies for reliable and secure operation, evolution, growth, and life-cycle management of automation hardware, software infrastructure, and system resources;
Perform research, testing, evaluations, and implementation of new technology to fulfill current and future needs and expectations of supported programs;
Provide data management services, including file indexing and archiving, backup, and document destruction;
Manage hardware and software, perform configuration management, and troubleshoot IT-related equipment;
Perform daily configuration and operation of business systems, optimize system operation and resource utilization, and perform system capacity analysis, planning, and life-cycle management;
Assist with IT project management planning and execution, coordinate with internal and external organizations, attend project planning meetings, prepare and brief appropriate agencies, organizations, and leadership, and assist with deployment of baseline operating system configurations in physical and virtual environments to DoD assets, including servers, workstations, and laptops;
Asses current or future customers’ needs and priorities by communicating directly with customers, conducting surveys, or using other methods;
Schedule and facilitate meetings related to information technology projects;
Identify and resolve issues and conflicts. baseband modulation.

Requirements

A minimum of a Top-Secret security clearance is required.
Associate’s degree and three (3) years of relevant experience.
Information technology support personnel must have and maintain a minimum Information Assurance Technical Level II certification and be certified to support network operations as outlined in DoD Manual 8140.03, Cyberspace Workforce Qualification and Management Program, or applicable successor or revision, such as Security+ CE, GSEC, CCNA-Security, or CISSP.

Please join us, as together we build a better world one mission at a time powered by technology and its people!

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development

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What this application asks

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First name, Last name, Email, Headline, Please list your full legal first and last name (e.g., John L. Smith II), Please provide your preferred first name, Phone, By providing a phone number and submitting this form you consent to receive SMS text messages from Credence LLC in accordance with our SMS Privacy Policy (https://credence-llc.com/careers/sms-privacy/) Message and data rates may apply. Message frequency may vary. Reply No, to STOP and opt out., Address, Photo, Education, Experience, List any work related certifications or licenses you currently possess, Please comment on how your prior education and experiences qualify you for the type of employment you are seeking., Summary, Resume, Please indicate which active clearances you have, If you have a security clearance not listed, please fill in., Cover letter, Type of work desired, What is your annual salary expectation? (Ranges are welcomed- non-answers may delay your consideration), What date are you available to join Credence as a new hire?, Are you legally authorized to work in the U.S. as a U.S. citizen or Fully Naturalized U.S. Citizen? , Do you currently or will you in the future, require an immigration sponsorship and/or a host for a work visa authorization (e.g., F1 or H-1B)? (if hired, verification will be required consistent with federal law.) , Are you at least 18 years old? (if no, you may be required to provide authorization to work) , How did you hear about us? Was it a job board or an employee? Do tell...., Have you ever worked for Credence before? If yes, what year and in what role?, Credence honors our Service Members and wonder if you are a Veteran or have Veteran status?, Credence honors our Service Members and their spouses, have you ever been a Military Spouse?, Do you have any relatives employed by this organization?, I have disclosed all information that is relevant and should be considered applicable to my candidacy for employment.   I understand, where permissible under applicable state and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment, and must receive a negative result for illegal drug use before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment medical examination after receiving a conditional offer of employment, and must meet the qualifications for the position, with or without reasonable accommodation, before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment background check after receiving a conditional offer of employment to investigate my criminal background and other matters related to my suitability for employment. Initial to agree., I hereby certify that the information given by me is true in all respects. I authorize Company and its representatives to contact my prior employers and all others (with the exception of my current employer, only if I have marked "May we contact your present employer" on this application as "No") for the purpose of verification of the information I have supplied and release same from any liability resulting from the information released. I authorize employers, schools and other persons named on this application to provide any information or transcripts requested. Initials to agree, I understand employment with Company is also contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States.   If employed, I understand that as a condition of employment that I may be required to agree to and sign a non-solicitation, non-disclosure, and/or other similar agreements. I also agree to notify the organization during the pre-employment process of any non-solicitation, non-disclosure, and/or other similar agreements that I may have already signed with current and former employers.   I expressly understand and agree that, if employed, my employment, having no specified term, is based upon mutual consent and may be terminated at-will, with or without cause, by either party (Company or me) without prior notice to the other, unless otherwise prohibited by law.   I understand that no representation, whether oral or written, by any representative or agent of Company, at any time, can constitute an implied or express contract of employment. I further understand no representative or agent of Company has the authority to enter into an agreement for employment for any specified period of time or to make any change in any policy, procedure, benefit or other terms or condition of employment other than in a document signed by an authorized representative.   I understand that the technical processing and transmission of the application, including my personal information, may involve (a) transmissions over various networks, including the transfer of this information to the United States and/or other countries for storage, processing and use by Company, its affiliates, and their agents; and (b) changes to conform and adapt to technical requirements of connecting networks and devices. Accordingly, I agree to permit such parties to make such transmissions and changes, and hereby provide the necessary consent for the same. Initial to agree., Do you currently meet the worksite location requirements for being On-site or Hybrid as defined in the job description?, If “No”, are you willing to relocate to meet this requirement? Please note that candidates who are unable to work onsite or relocate will not meet the position requirements.

Do you have an active Top Secret security clearance? yes / no

Network and Computer Systems Administrator

Summary

What this application asks

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