Network Data Analyst
Requirements:
Have intermediate to strong experience in analyzing and interpreting telecommunication network data.
Understand Performance Management (PM) data and network performance indicators/KPIs.
Understand and analyze CDR (Call Detail Record) and xDR (Data/Experience Detail Record) data to identify usage patterns, service performance, and network issues.
Have a good understanding of OSS/NMS (Operations Support System / Network Management System) and the data generated from network monitoring and management systems.
Able to analyze network logs to identify errors, anomalies, service degradation, and potential network issues.
Understand network traffic data and its relationship with network performance and customer experience.
Able to correlate data from PM, CDR/xDR, OSS/NMS, network logs, and traffic sources to identify trends, anomalies, and performance issues.
Familiar with time-series and event-based network data analysis.
Able to perform data validation, cleansing, aggregation, and normalization before analysis.
Strong analytical and problem-solving skills with attention to detail.
Proficient in SQL for querying and analyzing large network datasets.
Familiar with Python, Excel, or BI/Data Visualization tools for network data analysis and reporting.
Able to communicate analytical findings and provide data-driven insights to technical/network teams.
Key Competency:
PM / CDR / xDR / OSS-NMS — Intermediate–Strong understanding of telecommunication network data sources, with the ability to analyze and correlate performance metrics, customer/service records, network management data, logs, and traffic data to identify network conditions and performance issues.