Network Engineer | Entry-level

Network Engineer

• Working Hours: Office Hours
• Working Location: Central
• Remuneration Package: Up to $5,000 + Variable Bonus

Role Overview

We are looking for a Network Engineer to support the monitoring, troubleshooting, and maintenance of network and system services. The role will focus on first-level incident response, issue resolution, and coordination with internal teams and external vendors to maintain service availability and performance

Key Responsibilities

• Monitor the performance, availability, and capacity of network and system services.
• Perform first-level troubleshooting of network, DNS, domain, and web server issues based on established procedures.
• Investigate incidents, identify potential causes, and implement appropriate corrective actions.
• Manage and maintain DNS records, domain names, name servers, and related configurations.
• Support the installation, configuration, and troubleshooting of Apache and NGINX web servers.
• Record and document incidents, troubleshooting activities, and resolutions accurately.
• Escalate complex or unresolved incidents to the appropriate technical teams, management, or third-party vendors.
• Coordinate with internal stakeholders and external service providers to ensure timely resolution of incidents.
• Maintain clear communication on incident status, resolution progress, and service-impacting issues.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Networking, or a related discipline.
• Relevant experience in network engineering, IT infrastructure, technical support, or IT operations.
• Basic knowledge of networking, Internet protocols, DNS, Linux, and web servers.
• Strong troubleshooting and problem-solving skills.
• Good communication and stakeholder management skills.
• Knowledge of cloud technologies or ITIL practices will be an advantage.

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Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781