Network Engineer II

At Systems Engineering, our mission is to enable exceptional outcomes for our clients, employees, and the community.

We are currently seeking a full-time Network Engineer II to join our team. This client-facing role is responsible for implementing, maintaining, and supporting networking, security, and collaboration solutions for small- and medium-sized businesses throughout northern New England.

Network Engineers work with a wide range of leading technologies, including routing, switching, firewalls, wireless networking, and collaboration systems. Working directly with clients, engineers help keep technology environments secure, reliable, and aligned with business needs.

We are looking for a highly motivated engineer with strong networking and firewall skills, a passion for learning, and a commitment to engineering excellence and exceptional client service. The right candidate will bring strong problem-solving skills, attention to detail, and an aptitude for learning new technologies. The ability to work both independently and collaboratively as part of a strong technical team is essential.

Responsibilities

• Plan, implement, manage, troubleshoot, and support network infrastructure across client environments.
• Partner with clients, vendors, and internal teams to deliver effective technology solutions and successful client outcomes.
• Develop Systems Engineering standards, technical guidelines, and best practices, and participate in corrective actions when needed.
• Create and maintain accurate, comprehensive network and technical documentation.
• Partner with account managers to assess client needs and design, refine, and present technology proposals to clients and prospective clients.
• Serve as a subject matter resource in one or more assigned technologies.
• Provide technical guidance to network administrators, LAN and WAN engineers, account managers, and other internal stakeholders within assigned areas of expertise.
• Maintain timely and accurate project documentation and time entries in support of effective client service and project management.
• Contribute to the development of internal methodologies, templates, and best practices that enhance service delivery and client outcomes.
• Participate in the 24x7 on-call support rotation.
• Participate in after-hours project implementation.
• This is a full-time, hybrid position based in Portland, Maine, with a combination of onsite, remote, and client-site work.