Network Engineer, Intelligent Platforms
Summary
Maintains and upgrades network infrastructure (Cisco, Fortigate, Huawei) while resolving incidents and supporting system changes in a Singapore-based role.
Job Description
- Assist in Project Implementation and Maintenance of the Implemented System.
- Perform and ensure routine maintenance activities are carried out as scheduled.
- Perform firmware upgrades/patching.
- Attend to network and system service and change request.
- Provide resolution for all application and/or technical incidents and work with external support if required.
- Identify root cause, preventive and corrective measures for identified problems to prevent recurring incidents.
- Provide incident and problem reporting for all stakeholders in timely and professional manner.
- Assist in preparing system related documents and ISO Audit
- Participate in new project implementation, requirement gathering, setup & installation, testing and commissioning.
Qualifications
- Possess at least a Diploma or its equivalent in Computer / IT with minimum 2-3 years working experience in related field.
- 2-3 years of working experience as a Network Engineer supporting Cisco, Fortigate, Huawei product in switch, router, firewall, monitoring tools, security appliances and cablings.
- Trained or certified in Cisco, Fortigate products would be advantageous.
- Analytical, proactive and able to multi-task and prioritize all work assigned.
- Team player with good English communication skills who can also work independently under minimum supervision.
- Motivated individual with challenger spirit and leadership are strongly encouraged to apply.
- Exceptional troubleshooting and customer-handling skills would be advantageous.
- Proactive and responsive on all assigned tasks and incidents and follow up