Network Engineer (L1) – Cisco / CCNA | Tampines
Summary
L1 Network Engineer providing onsite support for Cisco routers/switches in an enterprise environment, focusing on daily network operations, troubleshooting, and basic configuration.
We are looking for Network Engineers (L1) to join our Network Operations team supporting a large enterprise environment.
This is a hands-on network support role suitable for candidates who are building their career in Cisco networking, routing & switching, network operations and troubleshooting.
Candidates with 6 months or more of relevant networking experience are welcome to apply.
Work Arrangement
- Location: Tampines, East Singapore
- 12-month renewable contract
- 2 positions available
- This is an onsite role
- Occasional OT/after-hours support may be required for planned network changes, maintenance or project activities
- Off-in-lieu will be provided for applicable OT
Please consider the Tampines work location and onsite arrangement before applying.
Key Responsibilities
- Provide L1 onsite support for network infrastructure and network equipment
- Perform day-to-day BAU network operations and support network projects
- Configure, install, test and troubleshoot network devices
- Support Cisco routers and switches
- Monitor network availability, performance, bandwidth and alerts
- Troubleshoot LAN/WAN, VLAN, connectivity, switch, router, port and link-related issues
- Support network migration, implementation and deployment activities
- Perform basic network configuration changes and break/fix activities
- Respond to network incidents and perform initial troubleshooting
- Escalate complex technical issues to L2/L3 Network Engineers
- Coordinate with vendors and senior engineers for troubleshooting and root cause analysis (RCA)
- Liaise with end users during network troubleshooting
- Support internal change requests, configuration changes and planned downtime activities
- Work with implementation engineers and project managers for network deployments
- Perform infrastructure checks and network monitoring
- Maintain network configurations, documentation and operational records
- Follow established network processes, SOPs and change procedures
Requirements
- Minimum 6 months of relevant hands-on experience in Network Engineering, Network Support, Network Operations or NOC support
- CCNA certification
- Basic hands-on knowledge of Cisco Routing & Switching
- Good understanding of TCP/IP, LAN/WAN and VLAN
- Understanding of routers, switches and network connectivity
- Good network troubleshooting and problem-solving skills
- Comfortable working in an onsite network operations environment
- Able to coordinate with L2/L3 engineers, vendors, project teams and end users
- Able to support occasional OT/after-hours activities when required
- Banking experience is an advantage but not mandatory
Candidates who are looking to build their career in enterprise network engineering and gain further hands-on exposure to Cisco networking are encouraged to apply.
Interested candidates are kindly requested to email their CV with their experience to sandeep.sringeripai@global.ntt
We look forward to your application!