Network Engineer - NOC

Responsible for the planning, design, implementation, testing, and deployment of network systems. Determines network requirements. Ensures that network infrastructure is operational and optimal, and prepares reports and metrics on network performance. Installs, configures, and maintains network information systems. Responsible for network backup and recovery.

• Ensures the smooth operation and optimal performance of our data center infrastructure.

• Monitor and maintain the health, stability, and security of our data center environments.
• Regularly monitors the performance, availability, and capacity of data center systems and networks using monitoring tools and software.
• Proactively identifes, investigates, and resolves any issues or anomalies to ensure uninterrupted service delivery.
• Responds promptly to any system alerts or incidents, assess their impact, and take appropriate actions to resolve them in a timely manner.
• Escalates critical issues to relevant teams and ensure proper documentation throughout the incident lifecycle.
• Performs routine maintenance tasks such as server patching, firmware upgrades, and system backups to ensure the integrity and security of data center components.
• Collaborate with the infrastructure team to plan and execute maintenance activities with minimal disruption to operations.

Minimum Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or other related field or equivalent relevant experience.
• CompTIA Network+ and/or CCNP certification preferred.
• 5-10 years of experience in network administration.

Other Job Specific Skills

• Advanced experience in analysis and design of voice networks, LAN and WAN data networks, wireless networks, and/or network management systems to support voice and data services.
• Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis.
• Knowledge of networking hardware, software, standards, best practices, and industry trends.
• Excellent technical knowledge of network, security and storage infrastructure including: local area networks, wide area networks, wireless networking, VPN, firewalls, routers, switches, load balancers, WAN optimizers, endpoint security and encryption, proxy servers, digital certificates, data center management and cabling standards.
• Excellent oral and written communications to exchange information, explain procedures, techniques, and answer questions in a clear logical manner.
• Outstanding diagnostic, problem-solving and analytical skills.
• Ability to provide professional documentation (diagrams, specifications, technical requirements, and proposal content).
• Experience architecting, designing, implementing, and maintaining complex network infrastructures.
• Proven ability to develop and manage infrastructure design patterns, standards, blueprints, application frameworks, configurations, product technical solutions and roadmap.
• Maintains knowledge of backup/recovery practices.